VoIP has come a long way since it was first popularized by VocalTec in the mid 1990s. Here is a slideshow of the Top 20 VoIP Innovators of all time with photo captions explaining why they merit this top 20...
8x8 sent me a trial account of 8x8 Virtual Office Pro to review. What is Virtual Office Pro? Think of it as your web-based communications portal handling phone calls (auto-attendant, VoIP), internet fax, hosted conferencing and hosted application sharing....
Almost exactly one year ago 8X8's Packet8 VoIP service suffered a major outage due to DNS issues. It now appears that both their domains 8x8.com and www.packet8.net are down. But more importantly their VoIP phone service is down. Stay...
8x8, Inc. announced at ITEXPO a new, web-based conferencing service to its existing portfolio of business communication offerings for small to medium sized businesses. I met with a few 8x8 employees to get the low-down on this interesting new offering.First,...
A source tipped me off to a Packet8 VoIP service outage last night & today caused by a DNS issue. I contacted 8x8/Packet8 and Joan Citelli, Director, Corporate Communications for 8x8, Inc. to find out what caused the VoIP outage. Joan...
Vonage today announced an agreement for a $220.3 million financing which is seen by many experts as crucial to its survival. Silver Point Finance LLC, which already holds a $216 million financing stake in Vonage, will lead the financial deal,...
It's been a great ITEXPO - perhaps the best West Coast show we've had, especially when you consider the economic turmoil. It's worth sharing the companies and their products that were just awarded "Best of Show" at TMC's Internet Telephony...
Today at ITEXPO, Microsoft will announce a few more SIP trunking service providers that come pre-configured in the Response Point unit making it virtually plug-and-play when selecting a SIP trunking service provider. At ITEXPO Microsoft will announce they are...
BREAKING!A source is telling me that Level 3 Communications and Packet 8 are having a system-wide network outage for the last 30 minutes. Level 3 is a huge provider of VoIP termination and I believe Packet8 uses their network for...
I missed the 8x8/Packet8 news on July 16th about its new hosted small office "key" system and plug-and-play IP phones. Joan Citelli, Director of Corporate Communications emailed me asking for a briefing, but apparently I never replied since her email...
8x8, Inc. the provider of the Packet8 VoIP broadband service today announed it has added the Apple iPhone to the list of over 450 mobile handset devices now supported by the Packet8 MobileTalk international calling service. Launched back in...
8x8, Inc. the provider of the Packet8 broadband Voice over Internet Protocol (VoIP), videophone and mobile VoIP communication services, today announced that it has been granted U.S. Patent No. 7,394,803 entitled "Distributed Local Telephony Gateway." The patent was issued from...
8x8's Packet8 may not be the largest VoIP service provider, but they have nice stable growth. Unlike some VoIP service providers which tried to grow fast but then crashed and burned (See SunRocket posts here, here, and here), Packet8 has...