ACD tag
2 result(s) displayed for ACD (1 - 2 of 2):
OnState, the Skype Call Center functionality Enabler, Used by B4 Consulting
I always find it fascinating to read about companies that take standard Skype and add additional features that make it a great solution for various business processes beyond just VoIP. One such company is OnState, the creator of OnState ACD... Full Story
Posted on April 30, 2008 12:00 AM
OnState Mashup of Skype & Zimbra
Tomorrow, OnState will announce a mash-up of Zimbra and Skype. OnState is the creator of OnState ACD for Skype, which essentially adds ACD & call center functionality to Skype. Zimbra is a popular open source server and client software for... Full Story
Posted on February 11, 2008 5:43 PM
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