Avaya tag

11 result(s) displayed for Avaya (1 - 11 of 11):

Avaya acquires Nortel rumors

With today's news of Nortel's potential bankruptcy flying, my fellow TMC team members have been trading emails back-and-forth about Nortel's future. (See also Rich's overview). Brendan Read had an interesting take that I thought I'd share: This could cause... Full Story

Posted on January 14, 2009 1:10 PM

Fonality Beats Avaya and Boasts 3,000 Call Centers

Fonality's CEO Chris Lyman spoke with me earlier today to talk about the strong inroads Fonality has been making in the call center market. Chris said, "Fonality has become a big player in what I like to call the... Full Story

Posted on October 22, 2008 9:59 PM

Fonality's trixbox Pro Unified Agent Edition integrates with Salesforce.com

Fonality's trixbox Unified Agent Edition (UAE) can automatically match all inbound and outbound calls with the corresponding record in salesforce.com's AppExchange, and call data is captured and logged eliminating manual entry. This is a big step for Fonality in taking... Full Story

Posted on September 5, 2008 9:23 AM

The IP-PBX Energy Wars...

So today I get a new report from the Tolly Group stating that the ShoreTel Unified Communications system is significantly more energy efficient than the Cisco Unified Communications Manager. ShoreTel apparently topped Cisco in using less energy to drive VoIP... Full Story

Posted on August 4, 2008 12:00 AM

Unified Communications Growth Soars

Infonetics sent me over a summary of their latest report on the unified communications (UC) market.  Infonetics Research reports that the unified communications market, which includes unified messaging and communicator software, jumped 20% sequentially in 2007, following a 19% increase... Full Story

Posted on June 23, 2008 4:07 PM

Free IP-PBX!

Avaya is offering a free IP-PBX for SMBs that are looking for the latest and greatest in communications technology but can't afford it. Ok, it's not quite "free". It's free for the first 2 years via a 0% lease (no... Full Story

Posted on October 24, 2007 9:26 AM

Avaya #1 VoIP PBX Vendor?

I was too busy yesterday to blog this news, but thought it was still important enough to mention. Yesterday, I received an email stating that Avaya, a traditional PBX manufacturer had "widened its lead in worldwide enterprise Internet protocol (IP)... Full Story

Posted on August 21, 2007 11:55 AM

Microsoft Public Beta of Office Communications Server 2007

Microsoft will open the public beta of its VoIP and unified communications server, Office Communications Server 2007, as well as its unified communications client, Office Communicator 2007, later this month. I wrote a detailed article on Office Communications Server 2007... Full Story

Posted on March 7, 2007 2:53 PM

Avaya and Vonage strange bedfellows

Today Vonage, along with three other companies, was recognized by Avaya with the new Avaya Intelligent Communications Innovation Award "for their innovative approaches to weave communications into the fabric of their business". Maybe it's just me, but Avaya and Vonage... Full Story

Posted on January 12, 2006 4:39 PM

Avaya buys Nimcat Networks

Avaya acquiring Nimcat Networks is a further endorsement of P2P VoIP and that it isn't just for consumer P2P VoIP applications, such as Skype. I reviewed Nimcat Networks in the April 2005 issue of Internet Telephony Magazine and it faired... Full Story

Posted on September 19, 2005 8:26 AM

Leading IP-PBX Manufacturer in The World

A few months ago I wrote a blog titled "Alcatel IP-PBX Leader in Europe". In this blog entry, Frost & Sullivan claims that Alcatel lead in IP-PBX shipments in 2003 - more than Cisco, Avaya, etc. I then wondered who... Full Story

Posted on July 5, 2005 9:52 AM