Chris Lyman tag
7 result(s) displayed for Chris Lyman (1 - 7 of 7):
Fonality Launches PBXtra Unified Agent on Salesforce.com's Force.com AppExchange
Back in September I wrote about Fonality's trixbox Unified Agent Edition (UAE) and how it can automatically match all inbound and outbound calls with the corresponding record in salesforce.com's AppExchange, and call data is captured and logged. Apparently, this...
Posted on December 9, 2008 12:40 PM
Fonality Beats Avaya and Boasts 3,000 Call Centers
Fonality's CEO Chris Lyman spoke with me earlier today to talk about the strong inroads Fonality has been making in the call center market. Chris said, "Fonality has become a big player in what I like to call the...
Posted on October 22, 2008 9:59 PM
Fonality Targets Call Centers with Advanced Call Center Features
I met with Fonality CEO Chris Lyman at ITEXPO and he gave me a demo of HUD 3.0, which includes some very advanced call center features. HUD 3.0 now not only displays the queues, but it lets you drag-and-drop individual...
Posted on September 18, 2008 6:50 PM
Fonality Lands $12M Financing Round from Draper Fisher Jurvetson (DFJ)
Fonality, a provider of IP-PBX systems based on Asterisk, has just secured a $12 million financing round led by Draper Fisher Jurvetson (DFJ) Growth Fund with participation from existing investor Intel Capital. Draper Fisher Jurvetson is a well known venture...
Posted on September 4, 2008 12:01 AM
trixbox CE 2.4 Released
trixbox CE 2.4 was recently released and features some major improvements. trixbox CE 2.4 features CentOS 5.1 as the base operating system and Asterisk 1.4 as the engine. These are two major improvements over prior releases. Fonality's Kerry Garrison writes,...
Posted on January 4, 2008 11:50 AM
Chris Lyman on Unified Communications
Greg Galitzine has an excellent interview with Fonality CEO, Chris Lyman about unified communications, Microsoft (OCS 2007), and Cisco. Chris goes into the threat he believes Microsoft and Cisco may pose, as well as some analysis of Microsoft Response Point...
Posted on October 19, 2007 4:20 PM
Chris Lyman joins the blogosphere
Chris Lyman, CEO of Fonality, provider of Asterisk-based solutions, such as trixbox, just stated a blog last week. Chris is not only insightful and knowledgeable of the VoIP industry, he's very opinionated too, which makes for interesting reading. He's off...
Posted on September 4, 2007 10:54 AM
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