I met with Fonality CEO Chris Lyman at ITEXPO and he gave me a demo of HUD 3.0, which includes some very advanced call center features. HUD 3.0 now not only displays the queues, but it lets you drag-and-drop individual...
Apparently, Fonality has decided to launch HUD3 (also called HUD 3.0), the latest version of their latest communications client at ITEXPO. I was aware HUD 3.0 was coming soon, but did not know it was launching at ITEXPO until I...
Fonality is one of the premiere providers of Asterisk-based IP-PBX solutions. Fonality offers three products: PBXtra, trixbox CE (community edition), and trixbox Pro (commercial/reseller edition). trixbox Pro. which is their commercial edition runs on Fonality's "hardened" PBXtra technology, which...
Last night I received an email from Microsoft allowing Microsoft MVPs to play with a new Communicator Add-in for Outlook. It's pre-release so playing with this new software is "invitation only". I tried to download the new version so I...
Fonality HUD softphone call managment application launched today, a userfriendly softphone call management application with presence information for specified extensions giving every user attendant console-type capabilities. Chris Lyman, Fonality CEO actually gave me a heads-up on HUD (Heads Up Display)...