Interactive Intelligence tag
2 result(s) displayed for Interactive Intelligence (1 - 2 of 2):
Fonality's trixbox Pro Unified Agent Edition integrates with Salesforce.com
Fonality's trixbox Unified Agent Edition (UAE) can automatically match all inbound and outbound calls with the corresponding record in salesforce.com's AppExchange, and call data is captured and logged eliminating manual entry. This is a big step for Fonality in taking... Full Story
Posted on September 5, 2008 9:23 AM
Internet Telephony Expo Recap - And SIP Trunking has Arrived!
I'm back from Internet Telephony Expo and thought I'd recap the show and offer my observations. First, the show was very well attended, especially the first day. A picture, or in this case, a video, is worth a thousand words,... Full Story
Posted on September 14, 2007 12:47 PM
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