Cisco today launched a new portfolio of small business products, including wireless, routing, switching, and voice solutions. They are also extending and enhancing the Cisco OnPlus managed service. Cisco...
HP today announced two new offerings that aid in the rapid adoption of unifiedcommunications (UC) solutions from Microsoft and Polycom. The new offerings include HP AppSystem for Microsoft Lync, a turnkey platform designed to expedite Lync deployments, and a...
Ensim Corporation today announced support for Microsoft Lync Server 2010 Multi-tenant environments allowing enterprises who wish to host Lync in the cloud to have a a powerful deployment tool at their disposal. Ensim Unify Service Provider Edition now offers full support...
At ITEXPO in Miami, Zultys today announced their latest UC software offering mobility features for Android, call center enhancements, and third-party CRM integrations. The latest major firmware release for the MX platform, MX Release 7.0 UnifiedCommunications Software is a...
Who wouldn't want to join the Federation? No, not the United Federation of Planets, commonly referred as the Federation, though it would be cool to play on the Star Trek Enterprise's holodeck. No, we're talking Lync Federation here. Matt Landis...
Esnatech, today announced the release of version 8.5 of Office-LinX, a unifiedcommunications platform that enables enterprises to integrate UC with cloud-based technologies such as Google Apps, VMware Zimbra , Salesforce.com, and Microsoft BPOS/Office 365. Office-LinX is optimized to work...
I came across an excellent tutorial on installing and integrating Microsoft Lync 2010, Asterisk and Skype. The tutorial covers installing AsteriskNOW within a virtual machine on Windows, so you don't even have to have spare hardware lying around to install...
Sprint Nextel thew out 489 PBXs and switched over their 39,000 employees to using Microsoft Lync, a unified commutations solution gaining in popularity. Sprint Nextel said their goal was to "reduce its environmental impact, improve employee productivity, and reduce costs...
Today, Microsoft released Lync for Android. In an interesting twist, it appears Microsoft released Lync for Android before Apple iOS. It seems more and more these days that Android is getting the app love before the popular iOS platform....
So you want to switch Lync profiles but are tired of having to logout and type in the other credentials (username + password), eh? Well, I came across a cool new utility for Microsoft Lync that saves your various usernames,...
Today, Jabra launched the Jabra PRO 900 series, which includes two headset models - the Jabra PRO 920 (base unit wired to desk phone + headset is wireless) and the Jabra PRO 930 (base unit wired to PC [USB] +...
I've written about and reviewed Blue Jeans Network's multipoint telepresence solution, which bridges H.323 and SIP end-points, PSTN — and even Skype, with the goal of allowing users to connect everything from high-end video telepresence systems like Tandberg/Cisco and Lifesize...
Interactive Intelligence today launched Quick Spin, a trial program that enables organizations to try their communications-as-a-service (CaaS) service for free. Interactive Intelligence gave me a demo of Quick Spin last week and I was pretty impressed. It features unified...
Cisco isn’t known for hitting the SOHO/SMB space of 1-24 users, even with their feature-rich, but not entirely inexpensive UnifiedCommunications Manager Express (UCME) product line. UCME’s sweet spot is 30-100 users, while Cisco’s new UC 320W product works with...
Unify2 PowerView is a reporting and billing solution for Microsoft Lync Server 2010 and Office Communications Server 2007 R2. It comes with pre-canned reports including a report to track ROI so you see exactly how Lync's unifiedcommunications feature-set is...
VCOMM, a subsidiary of internet telephony provider Coms Plc, a UK-based company, has launched Vlync Pilot, a hosted version of Microsoft’s Lync. Vlync Pilot is a fully managed and hosted Microsoft Lync service that comes bundled with 5 user licences...
Microsoft released a cumulative update package for Lync 2010 with several bug fixes. Thought I'd share the list of fixes. They include: 2571523 A Lync Server 2010 Standard CAL user cannot use certain functionality of a HID device in Lync...
Polycom today announced the Polycom CX7000 Unified Collaboration System, what they claim is the "first room video telepresence solution custom-built for full integration with Microsoft Lync." It's an interesting solution that combines a wireless keyboard, wireless mouse, omni-directional full-duplex speakerphone,...
Today, Microsoft officially launched Office 365, the "cloud-based" version of Office, featuring the entire Office productivity suite and collaboration capabilities. Office 365 offers a range of service plans with monthly prices ranging from $2 to $27 per user per month.Office...
If you use Kaspersky with Microsoft Lync (or OCS 2007), you may be interested to know that Kaspersky can kill Lync's connectivity. Specifically, Kapersky Internet Security's network traffic monitor, called Web Protection in some versions blocks the network traffic. It...
Some important updates for Microsoft Lync client were just released as part of KB 2540951.According to Microsoft, this cumulative update fixes the following issues: 2543532 Credential prompts occur when you sign in to Lync 2010 by using the Lync Online...
The popular Microsoft Lync unifiedcommunications solution unifies your voice, video, IM, and collaboration onto a single platform. Unifiedcommunications is a wonderful thing, but putting all your eggs in one basket means you better be damned sure you back...
Are you a Microsoft OCS 2007 R2 or Microsoft Lync user looking to analyze the Quality of Experience (QoE) on your Window 7 (WP7) phone? Then I have just the utility for you! The QoE Voice Analyzer app is now...
Back in January 2010 I mentioned how XConnect's peering federation announced at ITEXPO was now offering "High-Definition (HD) Voice Peering Federation". Their federation service for carrier peering let's you carry both HD voice and HD video by passing codecs across...
Yesterday, I wrote about a utility that lets you find the versions for all your OCS/Lync clients in the enterprise. Today, I'm going to show you how you can easily add contacts en masse to your Lync clients. This is...