Tom Keating : VoIP & Gadgets Blog
Tom Keating
CTO
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business processes tag

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Webinar on Business Benchmarks and Processes

TMC has been at the forefront of customer relationship management (CRM) for over 30 years. TMC started Telemarketing Magazine (now Customer Interaction Solutions), the very first magazine focused on call centers and CRM. In 1996, TMC launched CTI Magazine which...
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