business processes tag
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Webinar on Business Benchmarks and Processes
TMC has been at the forefront of customer relationship management (CRM) for over 30 years. TMC started Telemarketing Magazine (now Customer Interaction Solutions), the very first magazine focused on call centers and CRM. In 1996, TMC launched CTI Magazine which... Full Story
Posted on May 31, 2006 10:58 AM
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