VoIP & Gadget blog with the latest news in the VoIP and gadget space, wireless, mobile phones, product reviews, opinion & analysis.

About Me (Full Bio)

VoIP & Gadgets Blog:

Tom Keating: CTO, VP, Founder TMC Labs; B.S. Computer Engineering, 14 yrs telecom experience, 28 yrs programming, tinkering with & breaking computers. Gadgets & VoIP are favorite topics on this blog

Two Paths to Service Class Packet Optical

IP Telephony from A-Z

IDC report: Profitability and OSS Support: A Return on Investment...

customer service tag

4 result(s) displayed for customer service (1 - 4 of 4):

Ordering AT&T iPhone 3GS - You want my business or not?

So I'm trying to order a new Apple iPhone 3GS from TMC's AT&T's Premiere business website when what do my eyes behold? No iPhones displayed on the Featured Phone web page. Say what? Is AT&T dissing Apple? How can... Full Story

Posted on July 23, 2009 3:40 PM

Skype Customer Service

I've railed against Skype's poor customer service in the past. I've received a few emails over the past couple months that go like this: I am a Skype customer who signed up with one ISP email and now I have... Full Story

Posted on February 21, 2008 3:58 PM

Skype Poor Customer Service

Last night I received an email from an irate Skype customer pleading for me to come to their rescue. Apparently, the woman was double-charged on her checking account, contacted Skype's billing department via billing@skype.com, and hasn't heard "boo" yet from... Full Story

Posted on February 16, 2005 11:21 AM

Customer Service

I was checking out Andy's blog about "bad customer service" in the USA and as I was reading it I kept thinking to myself, "Yup, been there" or a Clintonian "I feel your pain..." In fact, reading this also reminded... Full Story

Posted on November 15, 2004 9:40 AM

Friday

Tom Keating posted VoIP in Google ChromeOS 2009-11-20T16:05:30Z 2009-11-20T14:24:21Z
Tom Keating tweeted, "VoIP in Google ChromeOS: Google released their ChromeOS operating system yesterday. So naturally, as a VoIP fan I w... http://bit.ly/3T68Ox" 2009-11-20T14:23:33Z 2009-11-20T14:23:33Z

Thursday

Tom Keating queued Love Comes Softly Tom Keating queued Love Comes Softly Tom Keating queued Love Comes Softly 2009-11-20T03:06:22Z 2009-11-20T03:06:22Z
Tom Keating queued The Ultimate Gift Tom Keating queued The Ultimate Gift Tom Keating queued The Ultimate Gift 2009-11-20T03:06:22Z 2009-11-20T03:06:22Z
Tom Keating queued Love's Long Journey Tom Keating queued Love's Long Journey Tom Keating queued Love's Long Journey 2009-11-20T03:06:22Z 2009-11-20T03:06:22Z
Tom Keating queued Saints and Soldiers Tom Keating queued Saints and Soldiers Tom Keating queued Saints and Soldiers 2009-11-20T02:06:21Z 2009-11-20T02:06:21Z
Tom Keating tweeted, "RT @kramerandrea - Woohoo! Route 7 Bypass in Brookfield, Connecticut is open.Trip home tonight should have less traffic: http://bit.ly/CwwZO" 2009-11-19T21:17:12Z 2009-11-19T21:17:12Z
Tom Keating posted StarTech.com ConXit Connection Wizard Helps You Find Right Connector for Home Theater, PC, and more 2009-11-19T19:06:37Z 2009-11-19T21:14:54Z

More...

precoz: I am wondering, if the VOIP market is still increasing read more
Dustin: But that's not the point at all. The majority of read more
commangerYEK: Nicely done! read more
bstella: How did you get an email address to write to read more
Paul: Hi Mike, For Cisco (and normal SIP) passive VoIP recording read more
redshirt6: Yes, dying to know if it worked! rs6 read more
bruno.clermont: SkypeOut work only if I added their phone number as read more
bruno.clermont: I just installed it and try to do some call. read more
Kris: Tom, I'm curious. Did you ever get any resolution on read more
dsi r4: This is the age of smart phone.Nimbuzz launches it's phone read more