customerservice

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Skype Customer Service

I've railed against Skype's poor customer service in the past. I've received a few emails over the past couple months that go like this: I am a Skype customer who signed up with one ISP email and now I have...

Search Results from VoIP & Gadgets Blog on customerservice

Skype Poor Customer Service

Last night I received an email from an irate Skype customer pleading for me to come to their rescue. Apparently, the woman was double-charged on her checking account, contacted Skype's billing department via billing@skype.com, and hasn't heard "boo" yet from...

Search Results from VoIP & Gadgets Blog on customerservice

Customer Service

I was checking out Andy's blog about "bad customer service" in the USA and as I was reading it I kept thinking to myself, "Yup, been there" or a Clintonian "I feel your pain..." In fact, reading this also reminded...