speech-rec tag
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Free Live Agent 411 Directory Assistance vs. Automated
We've all heard the wisecracks about the quality of Voice over IP, "Honey? What was that? You're breaking up. Very choppy. Damn VoIP!" and certainly we've all experienced issues when talking to a speech-recognition powered auto-attendant. Neither is 100% fool... Full Story
Posted on June 25, 2008 11:16 AM
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