If you are an IT or network administrator, you already know you've lost the battle against users BYOD (Bring-Your-Own-Device) to work. Now your job is to support everything from the Apple iPad, to Blackberries, to Android devices, to new tablets...
TMC has helped multi-million and multi-billion dollar companies build online communities and microsites that have resulted in more sales and a larger marketing presence on the Web. One example is China Telecom here. Other companies past/present include Digium, Jabra, Microsoft,...
Information technology is critical to the success of any business. It's the heart and soul of most organizations. Ok, maybe I'm a bit biased since I'm in IT and maybe it's not the "heart and soul" of the company. But...
Anyone want to build a carrier-class network? Show of hands - would you rather use "tried and true" hardware gear from Cisco or Juniper Networks and pay through the nose OR would you rather build your carrier network using commercial...
Unified communications - the convergence of various communications medium - presents ever increasing complexity due to the way all the various pieces communicate with one another. In some instances a single failure could be disastrous for your business continuity. In...
TMC is sponsoring a very interesting free webinar hosted by Cisco and the Arizona Cardinals. To increase awareness and educate the IT public of how the Cardinals’ University of Phoenix Stadium has deployed Air-blown fiber and Cisco’s Unified Communications system...
Boy, I'm on a tear writing about Asterisk-based solutions the past couple days. :) In any event, wanted to point out that SmithOnVoIP mentioned to me that Fonality is offering a free webinar on trixbox 2.0, which covers "the basic...
TMC has been at the forefront of customer relationship management (CRM) for over 30 years. TMC started Telemarketing Magazine (now Customer Interaction Solutions), the very first magazine focused on call centers and CRM. In 1996, TMC launched CTI Magazine which...