According to the AP, 911 service was knocked offline in Southern California. "An equipment problem knocked out long-distance telephone service and parts of the 911 system for tens of thousands of residential and business customers in several Southern California cities Tuesday, officials said.
(sarcasm alert) Gee, I wonder if the FCC will step in and force the traditional carriers to be in full 911 compliance with 7 nines of reliability (99.9999999%). Better yet, since the carriers did not inform their customers of any potential outage due to their lack of redundancy, I think the FCC should fine the carriers for this 911 outage and force the carriers to notify their customers that 911 may not work. I demand immediate action by the FCC to remedy this unacceptable 911 service!
After all, the FCC is forcing VoIP providers to notify their customers of their 911 limitations or else the VoIP providers must cut their service.
p.s. Maybe the Southern California carrier (Verizon) should check out Internet Telephony Expo (also in Southern California) next week for any 911 redundancy solutions? I'm sure with the inherent "nuclear proof" nature of IP packets (re-routable), there is probably an IP solution to help build 911 redundancy in legacy carrier networks.
911 service knocked offline
Categories:
Tags:
- 911,
- 911 outage Related Tags: southern california, service, customers, southern, california, Southern
- Related Entries to 911 service knocked offline
- Texting 911 for Help & Targeting Terrorists who SMS with Hellfire Missiles - Jul 16, 2008
- South Korea VoIP Number Portability Shenanigans - Jul 07, 2008
- Skype Offline Latest Update - Aug 17, 2007
- 9/11: Unconnected and On Your Own - Sep 11, 2006
- Congress tells FCC, "We'll Handle e911" - Jun 09, 2006
- Vonage reaches 70% E911 compliance - Mar 30, 2006
- Vonage 911 - My house is on Fire! Please hold... - Mar 23, 2006
- Mitel Simplifies VoIP with LLDP-MED-Ready Open Standard - Dec 12, 2005
- NENA Interim/Migratory I2 Standard Published - Dec 08, 2005
- FCC just doesn't understand your Lingo - Nov 29, 2005
Listed below are links to sites that reference 911 service knocked offline:
0 TrackBacks
911 service knocked offline TrackBack URL: http://blog.tmcnet.com/mt/mt-tb.cgi/18297
5 Comments
Leave comment to 911 service knocked offline article
Search
Recent Entries
- See All the IP Devices at Home?
- Objectworld Offers Unified Communications for 7 Cents a Day
- A Crapware-Free PC? Now, You're Talking!
- Inside, Really Inside the Lego Factory
- ITEXPO 90% Sold Out - IP Communications industry looks strong
- CorelDRAW Graphics Suite X4 -- Gettin' Better All the Time ...
- Controlling Asterisk based on Microsoft OCS 2007 user's presence
- Plumble Ad Sponsored "Free" Calls
- Can't Anybody Make Up Their Mind (AT&T)!!!
- iPhone 3G Now a Week Old! And What a Week!
Recent Comments
- Cory Stephens commented on 911 service knocked offline: The Verizo
- Nicholas Sten commented on 911 service knocked offline: In regards
- Michael Bruder commented on 911 service knocked offline: Couldn't o
- Tom Keating commented on 911 service knocked offline: Yeah, I go
- Aswath commented on 911 service knocked offline: (sarcasam
Subscribe to Blog
Categories
- Apple (45)
- BitTyrant (1)
- Bittorrent (1)
- Call Center and CRM (38)
- Computer Hardware (89)
- Computer Software (45)
- Gadgets (397)
- Google (113)
- Home Entertainment (157)
- Internet (4)
- Linux (84)
- Microsoft (180)
- MovableType (40)
- News (129)
- Personal and Humor (83)
- Sports/Outdoor Technology (4)
- Technology and Science (229)
- Unified Communications (38)
- VoIP (1366)
- Wireless (246)
- p2p (9)
Blogroll
- Rich Tehrani
- Greg Galitzine
- Network Observations
- VoIP Monitor
- TopBlogPosts
- PhoneArea
- The VoIP Service Blog
- The VoIP Weblog
- The Gadgeteer
- VoIP Lowdown
- Asterisk VoIP Blog
- Irwin Lazar's Real-Time Blog
- Richard Stastny's VoIP and Enum
- IP Inferno
- James Seng blog
- SmithOnVoIP
- Technology Rewind
- Aswath Weblog
- Luca Filigheddu
- Gadget for girls
- Geeks Globe
- The Third Screen
- Gadget & Gift Blog
- Technology Everyday Blog
- VoIP Guides
- HDTV Lounge
- VoIP news
- Interesting Links
- VoIP News
- VoIP Reviews
Yearly Archives
| '04 | '05 | '06 | '07 | '08 |
|---|---|---|---|---|
| Jan | Jan | Jan | Jan | |
| Feb | Feb | Feb | Feb | |
| Mar | Mar | Mar | Mar | Mar |
| Apr | Apr | Apr | Apr | Apr |
| May | May | May | May | May |
| Jun | Jun | Jun | Jun | Jun |
| Jul | Jul | Jul | Jul | Jul |
| Aug | Aug | Aug | Aug | |
| Sep | Sep | Sep | Sep | |
| Oct | Oct | Oct | Oct | |
| Nov | Nov | Nov | Nov | |
| Dec | Dec | Dec | Dec |
Around TMCnet Blogs
Communications and Technology Blog - Tehrani.com:
Optical Drivers and TrendsFirst Coffee:
EtherSpeak and ShoreTel, SpeechTrack, Slydial, StrongMail and Lasso, Appirio and SequoiaGreg Galitzine's VoIP Authority Blog:
#$%^&* Apple!VoIP & Gadgets Blog:
Skype Backdoor?Communications and Technology Blog - Tehrani.com:
Video Changing Presidential CampaignsFirst Coffee:
CRM AddOn U.S., Datacap's Contribution, CDC and Red Gold, SmartFocus and Chelsea, Marketo's TrailerGreg Galitzine's VoIP Authority Blog:
iPhone Shortage DissipatingVoIP & Gadgets Blog:
Economy Ticking Upward, Buy a Gadget This WeekendLatest Whitepapers
Technology Marketing Corporation,
One Technology Plaza, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800; Fx: 203-853-2845
General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.
About | Contact | Advertise
Technology Marketing Corp. 1997-2008
Copyright | Privacy Policy | Sitemap
One Technology Plaza, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800; Fx: 203-853-2845
General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.
About | Contact | Advertise
Technology Marketing Corp. 1997-2008
Copyright | Privacy Policy | Sitemap
Visit the Communities:
Visit the Channels:



Technorati
Del.icio.us
Slashdot
Digg
(sarcasam alert) Isn't 99.9999999% is 9 nines of reliability?
Seriously though, we need to know when did the 911 system fail last and how long was the failure before we can conclude whether 7 9s objective (is that the real objective)? Also, the linked reference points out extra measures like patrols etc were taken to offset the failure.
Yeah, I got carried away with my 9's. I did say I was being sarcastic! : )
>>Isn't 99.9999999% is 9 nines of reliability?
"Isn't .. is"?
You mean:
Isn't 99.9999999% 9 nines of reliability?
; )
Couldn't one almost argue that the E-911 service which will be required of VoIP providers like Vonage may be more reliable because its stability will depend on the Internet? It will be interesting to see what sort of E-911 solutions they come up with.
In regards to the AP wire about the outage, Verizon spokesman Bill Kula said, "Local calls were possible but long distance service was interrupted", and I have to clarify that statement.
We are a California-based CLEC and one of our product offerings is wholesale managed-modem ports for the legacy dial-up industry. When that outage occurred, our ISP Customers' users in the affected areas we unable to place local dial-up calls into our network from the Verizon footprint for over eight hours.
Therefore, only limited local area calling was available for those users in affected areas that were only placing calls to destinations within their same End Office. Anything needing to egress via the Tandems (911, LD, and Tandem-connected third-party carriers, cellular included) was broken. So unless you were phoning your neighbor or ordering a pizza, you were probably unable to place a call.
And to get back on topic, I would love nothing more than an equal-access, IP-enabled, 911 network. Someone wake me when the FCC develops some common sense. But that is another rant for another time.
The Verizon DACS appeared to have been knocked out. In the age of terrorism concerns, Verizon needs to take a lesson in network design. The failure apparently took out all point to point, and cell towers linked by Verizon point to point circuits. The outage also affected end office tandem connections. I was flabbergasted at the complete and total failure. The DACS went off-line at approximately 2:23AM in the morning, and was restored by 2:30PM. The only reason our company was operating was due to implementing VOIP using various carriers over a year ago.
While our Internet circuit was down, we had a cable circuit backing us up and this remarkably carried our voice traffic for the day.
With no telecommunication service including 911 available to well over a million customers, the PUC, and the FCC should be looking long and hard at the lessons learned.