tag:blog.tmcnet.com,2013:/blog/tom-keating//4/tag:blog.tmcnet.com,2004:/blog/tom-keating//4.539- 2013-02-22T21:06:12Z Comments for BT Call Center Goes VoIP VoIP & Gadgets blog - Latest news in VoIP & gadgets, wireless, mobile phones, reviews, & opinions Movable Type 4.38 tag:blog.tmcnet.com,2004:/blog/tom-keating//4.539 2004-12-03T16:40:14Z 2008-04-10T21:35:29Z BT Call Center Goes VoIP British Telecommunications PLC (BT) plans to migrate its U.K. call centers to a new VoIP (voice over Internet Protocol) system over the next two years, allowing around 9,700 call center agents on 124 sites to work as one team in... Tom Keating http://blog.tmcnet.com/blog/tom-keating/ British Telecommunications PLC (BT) plans to migrate its U.K. call centers to a new VoIP (voice over Internet Protocol) system over the next two years, allowing around 9,700 call center agents on 124 sites to work as one team in a single, virtual, customer contact center.

I always get excited to hear of large companies switch over to VoIP!

Full article here:
ITworld.com - BT will switch its call center network to VoIP

]]> tag:blog.tmcnet.com,2004:/blog/tom-keating//4.539-comment:39603 Comment from darren bourne on 2008-09-25 darren bourne http://www.callquality.co.uk Still No comparison to Our call Rates, Check these out!!!
BT's Move to voip is imminent, But they just cant compete at the moment
I think they neither have the expertise, or a track record in customer service to make the big move, or make YOU move over to voip.

Would you trust them?

Callquality PBX (PHONE SYSTEM) Will perform any task or call route that you could imagine,
Complete safety of automatic call redirection to any number even if your telephone line or broadband connection is removed it can redirect to group of mobiles (before you even realise the line is dead)
Complete call Recording for a few years. Further more Up to 200 connections/phones calls through One box, One line, with call quality. Beat That..... http://www.callquality.co.uk

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