GIPS Click-to-Talk Lite released
September 24, 2007
Global IP Solutions (GIPS), today announced its Click-to-Talk web-based VoIP solution, Click-to-Talk Lite, is available free to download on their GIPS developer community website.Like all click-to-talk solutions, you simply click on an icon, banner, web link, etc. and then a call is initiated to a company’s customer service agent. The difference according to GIPS is that its development platform allows for easy CRM integration. It's unclear however, how Click-to-Talk Lite differs from their full-version Click-to-Talk version, other than the fact that the Lite version is a "free" download. I'm not sure if there are feature restrictions or if it's simply a trial software that expires. Maybe it's limited to just a few incoming ports or even a single port. I couldn't find more info on their website.
John Hermansen, Global IP Solutions Marketing Director, seems to say they are identical feature-wise when he says, “GIPS Click-to-Talk Lite provides the same client software as the comprehensive Click-to-Talk version.” “He adds, "It will allow web and application developers to implement and test-drive a high-quality web-based VoIP application. GIPS Click-to-Talk has transformed many organization’s websites into interaction centers combining both self-service and assisted-service to enable true customer support and effective contact center utilization. There are tremendous cost savings, improved productivity and significantly increased customer convenience and satisfaction to be gained with GIPS Click-to-Talk.”
Still, there must be a feature-restriction of some sort. I'll update this post if I find out more.
In any event, the software includes:
- GIPS client software, Click-to-Talk (CTT), allowing web users to talk through their PC to agents or other voice network users.
- GIPS server software includes the Internet Soft Switch (ISS), which provides system services such as call routing, logging and reporting, and the Internet Voice Transcoder (IVX), which performs call signaling and media transcoding to connect Internet calls to an existing voice network.
Post a comment
- Related Entries
- GIPS Lands 51.com - Jan 02, 2008
- Spirit DSP Lands Huawei Technologies - Dec 10, 2007
- GIPS REX Softphone - Oct 31, 2007
- Gary Hermansen leaves Global IP Sound - Sep 11, 2007
- Office Communications Server 2007 Public Beta Launches - Mar 26, 2007
- Cisco and Microsoft in Clash of the UC Titans - Apr 24, 2008
- Ring Voltage, REN, VoIP and a Bolt of Blue - Apr 24, 2008
- Zultys & Aastra Telecom Partner - Apr 24, 2008
- Empire Cinema Deploys VoIP - Movie Ticket Prices go Down? - Apr 22, 2008
- BroadSoft and JoeDeveloper.NET Debut Facebook VoIP App - Apr 22, 2008
Search Technorati: click-to-talk, GIPS, VoIP
Related Tags: click, Click, software, version, voice, feature
Listed below are links to sites that reference GIPS Click-to-Talk Lite released:
Trackback Pings
TrackBack URL:
http://blog.tmcnet.com/mt3/t.fcgi/33636
Comments to GIPS Click-to-Talk Lite released
-
Windows Software Download :
September 25, 2007 6:04 PMYes there is a test platfom
Technorati
Del.icio.us
Slashdot
Digg
Previous blog:



RSS feed



Rick :
September 24, 2007 8:21 PM
Hey Tom, without going into technicalities which I know little about, I believe this is a software for developers to test in an application or development environment without having to purchase the product.
GIPS has done this with many of their products, so companies and individuals can play around with the software before buying.