Nuvios and E911

Tom Keating : VoIP & Gadgets Blog
Tom Keating
| VoIP & Gadgets blog - Latest news in VoIP & gadgets, wireless, mobile phones, reviews, & opinions

Nuvios and E911

ok, one more bit of Internet Telephony Expo news before I hit the sack and get up in 5 hours for my flight back to CT.

Nuvio Corporation, a leading provider of Voice over Internet Protocol (VoIP), today announced it has launched Enhanced 911 (E911) services for its NuvioCentrex product, the company's full-featured hosted IP Voice solution, available to broadband providers, cable operators, CLECs and VARs through Nuvio's private-label partner program. The company currently offers E911 in over 1,500 rate centers servicing over 2,700 cities nationwide and will deploy this feature in additional markets as demand warrants.

Nuvio's E911 calls are routed as emergency traffic and provide computer-based caller information to emergency personnel at local Public Safety Answering Points (PSAPs). Through its service, 911 calls are automatically transferred to the PSAP and the operators are presented with the person's telephone number and location, ensuring that callers receive the same response they are accustomed to from traditional 911 services.

As VoIP gains acceptance and regulation issues are debated, the requirement for VoIP providers to offer E911 services remains unresolved. Presently, most broadband phone service providers either do not support emergency calls or they utilize a solution that routes a call to the PSAPs 10-digit emergency number. With this method, the dispatcher does not automatically receive the call-back number and address. In the interest of public safety and commitment to its partners, Nuvio proactively initiated its E911 service and is currently one of the only VoIP providers capable of offering this comprehensive solution.

"As a leader in the industry, we are dedicated to offering the latest features technologically available, coupled with reliable and high-quality service," commented Jason Talley, president and CEO of Nuvio Corporation. "By being one of the first providers to offer this advanced feature, we have confirmed our strong presence in the market and set the standard for others."

Thursday, at 4:00 p.m. EST, Jason Talley addresses this issue in the panel session, "What's the Deal With E-911?," at the Internet Telephony Conference in Miami, FL.

Featured Events