Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Packet8 broadband VoIP

Packet8 financial status

August 10, 2005

Stargate SG-1 and Stargate Atlantis use Packet8 VideoPhone

July 21, 2005

Stargate SG-1 and Stargate Atlantis, two science fiction shows are featuring the Packet8 VideoPhone on the set. According to the news release, in addition to featuring the Packet8 VideoPhone during upcoming episodes, Stargate SG-1 and Stargate Atlantis will be the center of a national consumer sweepstakes that gives fans an opportunity to win a trip to the Stargate sets along with Packet8 VideoPhones and Freedom Unlimited residential service plans.

This follows the Packet8 Videophone being used on other popular TV shows, including Alias, 24 – The Series, King of Queens, Law & Order SVU, Will & Grace, Medical Investigation, Eyes, and Navy NCIS. I believe they also recently sent out a release on military personnel using the Packet8 Videophone in the field, including Iraq and Afghanistan.

You have to hand it to Packet8 - they sure are doing a great job of product placement in popular television shows. Is this enough to counteract the Vonage marketing juggernaut?

Surrender to E911 or lose your VoIP calling Privileges

July 10, 2005

I just received another email from Packet8 that is a bit disturbing and could have MAJOR implications for the VoIP industry. Here's an excerpt:

Please review the content of this email in its entirety and, when you have finished, click on the link below to let us know you have read and understand the features and limitations of Packet8 E911 service. This is a requirement by the FCC and, without your acknowledgement, we will no longer be able to offer you Packet8 internet phone service.

If I am reading this correctly, Packet8 is saying that due to the e911 regulations, you MUST click on the link within the Packet8 email and INDICATE you have read and understood Packet8's email regarding e911.

Packet8 Firmware Causes Outage?

July 8, 2005

I just received an email newsletter from Packet8 regarding firmware upgrades. Let me paste an excerpt:

8x8 is constantly working to improve the Packet8 service, and frequently pushes out new firmware to upgrade Packet8 communication devices (adapters, VideoPhones, and the Uniden UIP1868P). Sometimes these upgrades will take a few moments to upload the latest firmware. While this process occurs, your phone service will be unavailable.

Packet8 e911 Problem?

June 13, 2005

This from a Packet8 customer:

The E911 service from Packet 8 is a great feature for new customers, but a joke for current customers. I have been a loyal Packet 8 customer for 15 months. When E911 service was finally available in my area, they informed me I would have to change my phone number to a new one to get this service. They apparently have no way to simply add Enhanced 911 service to an existing Packet 8 number.

Packet8 E911 Real Emergency Phone Service for VoIP

May 12, 2005

Some E911 news from 8x8/Packet8. 8x8, Inc. (Nasdaq: EGHT) the Packet8 voice over internet protocol (VoIP) and videophone communications service provider, announced that the Enhanced 911 (E911) service it offers Packet8 subscribers, which mirrors that of legacy landline phone service providers, is now available in 2,024 rate centers covering 43 U.S. states.

Launched nearly one year ago with support from NENA, the National Emergency Number Association, 8x8's E911 service, the VoIP industry's most established and extensive offering available today, automatically routes calls and computer-based "screen pops" of caller information to emergency personnel at local Public Safety Answering Points (PSAPs).

8x8 Announces Permanent $99 VideoPhone Price

April 29, 2005

Too bad in this release 8x8 does not cite how much "demand" there is for the Packet8 videophone, which supposedly is the reason for making the "promotion rate" of $99 to be permanent.. Is it 5, 15, 50, or 500 videophones they have sold at the $99 price resulting in the permanent $99 pricetag? Who knows?

Well, even if this is just a marketing ploy, I will share the news and you can decide for yourself...


VoIP service provider makes $99 equipment price on DV326 consumer VideoPhone permanent

SANTA CLARA, Calif. – April 29, 2005 -- 8x8, Inc. (Nasdaq: EGHT), provider of Packet8 broadband voice over internet protocol (VoIP) and videophone communications services, announced it will retain the $99 Packet8 VideoPhone pricing model originally constructed as a promotional incentive to stimulate consumer demand for its Packet8 video services.

8x8 Slashes Price Of Packet8 Videophone To $99

April 14, 2005

Wow! Videophones are typically very expensive, so to cut their videophone to $99 is very impressive and they reduced the monthly service charge as well. Perhaps this will entice more users to purchase the Packet8 Videophone. (Check out my review of the Packet8 Videophone)

8x8, Inc. (Nasdaq: EGHT), provider of Packet8 broadband voice over internet protocol (VoIP) and videophone communications services, announced today that it has reduced the price of the Packet8 Broadband Consumer VideoPhone from $250 (after rebate) to $99 and decreased the monthly service fee from $29.95 to $19.95, effective immediately.

Packet8 Virtual Office's New Features

March 15, 2005

New Packet8 features to their Virtual Office VoIP-hosted PBX service include Virtual Extensions, Metered Extensions and Toll Free Local Number Portability (LNP). 

According to Packet8, with the Virtual Extension feature, businesses can customize any number of specific extensions to function as information-only mailboxes for items such as driving directions, special promotional offers and other customer service announcements. While Virtual Extensions are not associated with a physical Virtual Office telephone, they can be forwarded to remote numbers anywhere in the world for 3.9 cents per minute in the U.S. and Canada plus applicable international rates when calling overseas. Virtual Extensions can be reached from the auto attendant, through direct inward dial (DID), and an extension call, and may be added to Virtual Office plans for $9.95 per extension per month plus a one-time activation fee of $19.95.

Packet8 and Walmart and Shop at Home Network

March 14, 2005

I knew about Packet8 and Walmart two weeks ago, but was too busy to blog about it. However, I didn't know they are now a featured product on the Shop at Home Network. I can just hear the call-ins now: "This is Mr. Smith from Atlanta, Georgia, and I'd sure like to have one of them fandangled Packet8 videophones. What do I got to do to make this thing-a-mig-jig work in my house?

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