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Logitech ConferenceCam CC3000e Video Conferencing for SMB Review

March 14, 2014

Logitech, a leader in USB-based computer peripherals is targeting their new Logitech ConferenceCam CC3000e towards the SMB, which cannot afford $50,000+ telepresence video systems, but is looking for something a step up from a webcam for conference room based video conferencing.

The Logitech ConferenceCam CC3000e is easy to setup with everything clearly numbered and labeled so you know how to make all the connections. Since it uses USB you can use your favorite UC or Web conferencing application, including Microsoft Lync, Skype, Vidyo, and Cisco. The CC3000e has a remote control for changing the camera angle including left/right and up/down movements. You can do incremental movements with single presses of a certain direction or you can press and hold for faster movement, which was very smooth.

Interesting Tidbits from ITEXPO

January 30, 2014

Cisco quietly let go 50 engineers and other people responsible for their low-cost SPA line of desktop IP phones (SPA300, SPA500, etc.) - I believe back in November. The IP phones targeted the SMB and I'm told it's a $600 million business for Cisco that Cisco just decided to let go to focus on the "enterprise". Must be nice to say no to $600 million! They're still selling the SPA line of products (and may even still be manufacturing them), but there is no more development on the SPA line of IP phones.

HiperPBX Bridges M2M and PBX Creating "Industrial Unified Communications"

January 29, 2014

HiperPBX's Gustavo Scheveloff, Sales Director gave me an introduction of HiperPBX at ITEXPO Miami 2014. Their solution is unique in that it's a VoIP PBX that not only features Unified Communications (UC), but it also sports some interesting M2M features. They have developed a software industrial module and defined a new concept - "Industrial Unified Communications", which leverages M2M.

It leverages mobile TCP & SNMP for monitoring devices, routers, switches and can send SMS, make a phone call or send an email if a machine has an error. In industrial environments it can be useful to monitor high temperature, humidity, switch not responding, machine under heavy load.

Ooma Office Review

December 17, 2013


Many small businesses dread buying a new phone system - and for good reason. Besides the dizzying array of hardware-based phone systems, there are cloud VoIP phone systems, VoIP phone systems, digital phone systems, and more. A feature-rich phone system with an auto-attendant, multiple phone lines, conference bridge, voicemail, ring groups, extensions, and other features can certainly give a small company the appearance of a larger organization. However, these features require equipment and professional installation.

webrtc2sip Enables Cross-browser WebRTC & SIP Interoperability

November 25, 2013


webrtc2sip is an open source gateway using WebRTC and SIP to turn your browser into a phone with audio and video calling capabilities. The "WebRTC-to-SIP" gateway allows your web browser to make and receive calls from/to any SIP-legacy network or PSTN. Thus, using your preferred WebRTC-capable web browser you can make calls to a SIP IP phone, SIP softphone, and even a mobile/landline phone. webrtc2sip was created by Doubango Telecom and available for free.

Phybridge PoLRE Review - Power over Ethernet using Phone Wires

November 19, 2013

Check out my Phybridge PoLRE Review, a suite of three products that let you use your existing phone wiring to deploy VoIP with full Power over Ethernet capabilities. The three products are the PoLRE LPC 8 Port Switch targeting the SMB and the PoLRE PL-024 & PoLRE PL-048 switches, which target larger deployments. Since the PL-024 and PL-048 are nearly identical except for port sizes (24 vs. 48) I checked out the larger model.

Akkadian Labs Provisioning Manager Express (PME) Review

November 13, 2013

I thought my readers would enjoy my October Internet Telephony Magazine review of Akkadian Labs Provisioning Manager Express (PME), a powerful provisioning tool that aids in Cisco IP phone deployments. Enjoy!
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Last week your organization successfully implemented a new IP based Unified Communication system. The vendor is closing out the final issues and providing your staff with a few hours of training. This is a great achievement and all the new features will have a very positive impact on the user community, but what about ongoing operations?

Next month you have twenty new hires, not to mention the additional features you plan to deploy.




AstriCon 2013 Keynote Panel [VIDEO]

October 9, 2013


This morning the first keynote kicked off featuring some well-respected Asterisk thought leaders and experts. They included Asterisk founder, Chairman & CTO Mark Spencer, Alistair Cunningham the Founder & General Manager, Integrics, Olle E. Johansson, Founder & President, Edvina AB, Philippe Lindheimer, FreePBX Project Leader and CTO, Schmooze Com, Inc., Schmooze Com, Inc.

The room was packed and the keynote panelists were moderated by Digium's David Duffett who posed some great questions. I pretty much captured the entire keynote, but did stop the 1st video at the 18 minute mark, since I was worried my mobile phone was running out of storage space and didn't want the video to be corrupted. I immediately kicked off the 2nd video, however.


Xorcom Launches CXE4000 CompletePBX

October 8, 2013


At AstriCon, Xorcom today released a new hybrid (VoIP + PSTN) telephony solution called the CXE4000 featuring Xorcom's CompletePBX distro (based on Asterisk and FreePBX). The CXE4000 is a heavy-duty, stand-alone, pre-configured, out-of-the-box IP PBX It is optimized for businesses with extremely high call volumes and / or additional communication applications.

At the last ITEXPO in Las Vegas I spoke with Xorcom's Ruth Bridger who talked about their CompletePBX solution, which is based on Asterisk and FreePBX with Xorcom's secret sauce added in. I recall her mentioning how they use USB to add scalability and redundancy to their product line. Indeed, the new CXE4000 supports various combinations of telephony ports via Astribank units connected via USB2: up to 960 PSTN/analog phones ports, up to 24 E1 R2 / T1 CAS PRI ports, up to 1500 users and up to 750 concurrent calls.



Applied Global Technologies - Best Kept Cloud Video Conferencing Secret?

August 29, 2013


At ITEXPO I met with Applied Global Technologies (AGT), which was founded in the early 1990s, making it one of the oldest video conferencing solutions on the market, even if it isn't very well known. AGT offers managed video services and cloud video services that can be white labelled by service providers. They mentioned Level3 whitelabels their solution, as well as AT&T.

They currently support 720p resolution with support for mobile, Mac, PC, Polycom.
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