SIP

Counterpath Granted Patent Covering Single Number Identity

September 28, 2010

Today CounterPath announced that it has been granted a key patent to assigning single-number identity across multiple devices and networks. Patent number 7,804,821 granted by the U.S. Patent and Trademark Office enables CounterPath customers the ability to use the same identity across wireline and wireless networks. Wonder if this patent affects single number identity services such as Google Voice?

Posted in Asterisk, SIP, TMCnet, VoIP, Vonage, Wireless

ITEXPO Lands Some Spectacular Companies

September 24, 2010

I'm pretty excited about TMC's upcoming Internet Telephony Conference & Expo (ITEXPO) happening in Los Angeles, California. Check out some of the participants at ITEXPO, including some big names like Alcatel-Lucent, Cisco, Microsoft, and Symantec. I believe we're around 200 exhibitors, maybe more. I'll be there covering the latest 4G, VoIP, unified communications (UC), CRM, and other telecom & communications news.

Check out some of the participants.

Also, check out the special sub-shows and events going on at ITEXPO. I'm pretty excited to check out the 4G wireless evolution (4GWE) conference:

ChannelVision Expo
SIP Trunk-UC Workshop
For the SMB Workshop
Smart Wireless Workshop

Lastly, here are the platinum sponsors:

Hope to see you there!

Posted in ITEXPO, SIP, ShoreTel, TMCnet, VoIP, Wireless

Grandstream GXP2110 HD Phone

September 21, 2010

Grandstream Networks today announced a new GXP series enterprise SIP telephone called the GXP2110. The GXP2110 SIP telephone offers HD audio quality and integrated Web applications, support for highly flexible XML customization and strong security protection.

The new GXP2110 SIP phone comes standard with HD handset and high performance full duplex speakerphone, a broad range of voice codecs, dual network ports with integrated PoE, 4 line keys, 3 soft keys, 18 programmable BLF keys, 5-way conferencing, large 240x120 backlit graphical LCD with 8-level grayscale, multiple languages, large phone book and call log (2,000 records), automated provisioning using TR-069 and encrypted XML file, extension module expandability, and a number of integrated Web applications such as real-time local weather, stock, currency, RSS news, etc. In the near future, more advanced Web applications will continue to be integrated via FREE firmware upgrade and an open Web service API will also be provided for advanced custom enterprise/Web application development. Grandstream plans to continue to expand the GXP phone series with new models during the rest of this year.

“The proliferation of Web applications from PC to mobile phones and now to desk phones is clearly gaining momentum,” said David Li, CEO of Grandstream Networks.

Posted in SIP, TMCnet, VoIP

Goodbye Microsoft OCS Hello Microsoft Lync!

September 13, 2010

Last week I wrote an article titled "Microsoft Lync 2010 - New Product? Or New OCS Name?" based off of a couple new downloads on Microsoft's site I found via Twitter. When I saw something called Microsoft Lync on Twitter I was intrigued. After reading the description of the downloads last week, I wrote, "I'll be damned if that doesn't sound exactly like the feature-set of OCS/MCS or whatever the heck the new name will be called." Certainly the name made sense, since I thought it was a combination of "link" with a "c" for communications.

Posted in Lync, Microsoft, SIP, TMCnet, Unified Communications, Video Conferencing, VoIP

Microsoft Lync 2010 - New Product? Or New OCS Name?

September 9, 2010

Today, Microsoft released some downloads for "Microsoft Lync 2010". Microsoft Lync 2010? What the heck is that? Is that the new name of the yet unreleased Communications Server "14"? I thought it was going to be called MCS (Microsoft Communications Server).

Posted in Lync, Microsoft, SIP, TMCnet, Unified Communications, VoIP

HP Launches "Just Right IT" Portfolio for Small Businesses

September 8, 2010

HP today introduced its "Just Right IT" portfolio, which empowers micro, small and midsize businesses (SMBs) to better serve their customers by simplifying processes, reducing costs and improving productivity. I interviewed Mark Hilton, director of product marketing, HP Networking last week to learn more about this offering and HP's future direction after the acquisition of 3Com, including the NBX IP-PBX product line. 3Com was one of the earliest innovators of voice over IP PBX systems, so I was interested to learn if HP was going to go after Avaya, Cisco, etc. Listen to the podcast for more:

The portfolio includes new management, data protection, communications and connectivity offerings that are designed and priced "just right" to deliver affordability as well as value to SMBs. The expanded portfolio also provides new business opportunities for HP channel partners.

"While SMBs remain cautious about the economy, they continue to look for ways to simplify operations and prepare for growth," said Anil Miglani, senior vice president at AMI Partners, a strategy consulting firm.

Posted in Avaya, SIP, Unified Communications, VoIP

XConnect Partners with Polycom, BroadSoft and Dialogic to Increase HD Voice Adoption

September 7, 2010

XConnect is announcing a four-company initiative to promote HD voice adoption among U.K. service providers. This follows on the news they announced at TMC's ITEXPO where XConnect announced the world's first HD voice peering federation, in the U.S., with the goal of incrasing global HD voice uptake.

In summary, XConnect is announcing that it is joining with Polycom, BroadSoft and Dialogic to launch an educational and marketing campaign to reach U.K. operators.

Posted in ITEXPO, Polycom, SIP, TMCnet, VoIP

8x8 Virtual Office Pro Review

September 2, 2010

8x8 sent me a trial account of 8x8 Virtual Office Pro to review. What is Virtual Office Pro? Think of it as your web-based communications portal handling phone calls (auto-attendant, VoIP), internet fax, hosted conferencing and hosted application sharing. The only missing piece from the equation is email, however it does support direct integration with Exchange Server by leveraging Outlook Anywhere to pull in your Outlook Contacts.

Posted in Packet8, SIP, TMCnet, Unified Communications, VoIP

Skype for SIP is Now Skype Connect

August 30, 2010

Today, Skype announced that Skype for SIP is changing its name to Skype Connect. Guess the techie name "SIP" isn't exactly business-friendly, hence the name change. Today, they are also announcing that hat Skype Connect (formerly Skype for SIP) is officially out of beta.

By using Skype Connect with an existing PBX, your business can do the following:

Make outbound calls from desktop phones to landlines and mobiles worldwide billed at Skype's standard per-minute calling rates;
Receive inbound calls from Skype connected users worldwide by placing Skype's Click & Call buttons on their Web sites;
Receive calls from landlines or mobile phones in the corporate PBX using Skype's online numbers that have been purchased separately; and
Manage Skype calls using your existing PBX or UC systems' features such as call routing, automatic call distribution, conferencing, auto-attendant, voicemail, call recording and logging.

Since the beta launch of Skype Connect in March 2009, here are some of Skype's milestones:

Skype Connect already has over 2,400 active global customers;
Skype Connect is now certified to work with PBX and UC products from Avaya, Cisco, SIPfoundry, ShoreTel and other OEMs (see supported models here).
Skype Connect also works with older TDM PBXs or Key Systems which can now add Skype calling capabilities through third-party IP gateways from AudioCodes, Grandstream and VoSKY (see supported models here).
Launched Skype Manager, a simple web-based tool to centrally manage and control Skype usage in a company, and which enables a business to set-up Skype Connect;
New dedicated customer support, including real-time chat, is now available for Skype Connect customers and Skype Manager administrators directly through Skype Manager;
In addition, we've been enrolling VARs and system integrators in our new Skype Channel Partner Program and training them to support our business customers. We will share more details on this program soon.

Perhaps the biggest milestone is "dedicated customer support".

Posted in Avaya, SIP, ShoreTel, Skype, TMCnet, Unified Communications, VoIP

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