Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Plantronics .Audio 1100M USB phone for Office Communicator 2007

February 3, 2009

Plantronics today unveiled a phone handset optimized for Microsoft Office Communicator 2007. The new wideband .Audio 1100M USB phone handset features a standard, 10-key dial pad combined with call-answer and call-end keys, a visual ring indicator, a speakerphone activation key and ringer volume control. A headset jack is also available on the handset for users who want a hands-free option.

The Plantronics MCD 100 USB speakerphone, also announced today, is an option for those conducting group conference calls via Office Communicator 2007.

U.S. Social Security Blows $300 Million on Nortel VoIP system

February 2, 2009

According to CNN:
Nortel Government Solutions, a U.S. company wholly owned by Nortel completed the core network for the massive new U.S. Social Security Administration (SSA) VoIP system within 180 days of initial purchase orders, an aggressive requirement of the 10-year, US $300 million Telephone Systems Replacement Project (TSRP) award.

Now I'm all for Social Security upgrading their phone systems and going VoIP, but $300 million? $300 million?

Microsoft Response Point SP2 launches + review

February 2, 2009

At ITEXPO in Miami, Florida, Microsoft has just launched Response Point SP2, the latest version of their IP-PBX. Microsoft sent me a sneak peek of the SP2 beta code in January to check out. I've reviewed the Microsoft Response Point system in the past and have been impressed with how easy it is to setup and install and I like the speech-recognition functionality that is built-in. With SP1 Microsoft added some sorely needed features.

Dual Stack SIP and Skype IP Phone Coming

January 30, 2009

Image is of the IPEVO Solo Desktop Skype phone not the forthcoming product. But picture something like this device that supports SIP, Skype, and has a color LCD

A source has told me about an interesting new VoIP/Skype product that is coming to market in Q3 2009. It's your typical desktop IP phone supporting the standard SIP stack, however it has an interesting twist - it also supports the Skype protocol.

The product is a dual-stack desktop phone supporting both the SIP and Skype protocols. Picture a Cisco, Polycom, or Aastra SIP-based phone that also supports Skype!

Ready for ITEXPO?

January 26, 2009


With ITEXPO just one week away, Rich has a good roundup of some of the happenings going on at Internet Telephony Conference & Expo taking place in Miami, Florida. Aastra, Adtran, Dialogic, Digium, and Microsoft are just some of the companies exhibiting at the show. And don't forget Digium Asterisk World is co-located with ITEXPO!

Several prominent VoIP bloggers will be there, including Andy Abramson, Dan York, Jon Arnold, Ken Camp, Greg Galitzine, Rich Tehrani, and of course, yours truly. I'm sure there are others as well, but I'd have to check the press registration list and I'm pretty busy today.

Hope to see you in Miami!

DNS Issue Temporarily Cripples Packet8 VoIP Service

January 23, 2009

A source tipped me off to a Packet8 VoIP service outage last night & today caused by a DNS issue. I contacted 8x8/Packet8 and Joan Citelli, Director, Corporate Communications for 8x8, Inc. to find out what caused the VoIP outage. Joan told me the following:

"We are providing all subscribers who experienced this issue with the following explanation and resolution procedure via email and customer support calls. Let me know if you have any further questions."

At 7 pm last night (January 22, 2008) Register.com changed the DNS for www.packet8.net and www.packet8.com by omitting the DNS and substituting a landing page in its place.  The net result was call failure and inability to find Packet8 website.



HTTP Error 500 19 when upgrading Office Communicator Phone Edition firmware URLs on Windows 2008

January 19, 2009

There is a potential problem where Office Communicator Phone Edition powered devices can't update to new firmware versions hosted on a OCS 2007 R2 Enterprise Edition pool running on Windows 2008. You'll see HTTP Error 500 19 errors in the Internet Information Services (IIS) logfiles when attempting to upgrade Office Communicator Phone Edition firmware URLs on Windows 2008

Jens Trier Rasmussen has the workaround.

Office Communications Server 2007 R2 Collocation Server Roles Supported

January 15, 2009

IT Administrators like to consolidate as many server roles & applications as they can on a single server, while maintaining reliability and compatibility. Of course, Office Communications Server 2007 has many components (Edge Server, Media Server, Director, Front-End Server, Web Conferencing Server, etc.), some of which must be installed on separate servers and cannot be collocated on the same computer. Consolidating as many server roles as possible not only reduces hardware costs, but makes administration and maintenance easier as well, thus lowering TCO. Microsoft has released a useful chart identifying which components that explicitly cannot be collocated and those that can.

D2 Technologies Improves its vPort VoIP Software for Development of Next Generation WiMAX, Femtocell and Mobile Handsets/Devices

January 8, 2009


Some interesting news from D2 Technologies worth sharing. It's worth mentioning that D2 offers the mCUE mobile convergence software solution, which combines a communications user interface with the company's vPort MP VoIP software platform targeting OEMs and service providers to help deliver integrated Fixed Mobile Convergence (FMC) and Unified Communications (UC) functionality.

Their news today involves WiMAX, femtocells, and fixed mobile convergence (FMC). Many predict (myself included) that 2009 will be the year of WiMAX, FMC, and femtocells. Though I think femtocells won't really getting going until late 2009.

At CES D2 Technologies is announcing a significant upgrade to its flagship embedded VoIP software, vPort, supporting processors from market leaders such as Cavium, Freescale, LSI, Ralink, AMCC, Ikanos and TI for OEMs developing the latest in dual mode and IP phones, CPE communications products and other mobile devices.

Here's the news...

D2's vPort optimizes support for video calls, high definition audio, Windows® CE/Mobile applications and remote security management.

D2 Technologies, the market leader in embedded IP communications software platforms, today announced the next generation of its flagship vPort product line, enabling OEMs and service providers to cost-effectively and quickly deliver to market the most advanced mobile and CPE communications products.










GizmoCall Another Flash VoIP Player

December 16, 2008

GizmoCall, a Flash-based, no download, cross operating system VoIP app launched on Monday. GizmoCall isn't the first to offer a Flash-based VoIP client. I believe the first Flash-based VoIP app was Flashphone, which I discovered last year. I also found a Flash-based app that not only did VoIP, but it did SIP-based video as well.

In any event, I decided to give GizmoCall a go.

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