SIP

RingCentral Cloud Touch Platform - Configure Phone System from iPad, iPhone, or Android

April 18, 2012

Imagine being able to record prompts, configure IVR/auto-attendant, and remove a disgruntled employee's access to your phone system all while sitting on a beach - simply using your tablet or mobile device. That's exactly what RingCentral's Cloud Touch Platform does and they proudly claim this touch-enabled phone system configuration platform "Reimagines Business Phone Systems". They may just be right.

Founded in 2003, RingCentral (>1000 employees) is by far the largest cloud-based phone system with RingCentral's Naveen Gupta, Chief Product Officer, claiming "hundreds of thousands of paying customers". AT&T and Rogers resells RingCentral's platform, which partly explains their impressive customer base.

The RingCentral Touch platform enables businesses to setup, manage and use their phone system from a smart mobile device.

Posted in Android, Apple, Cloud, Internet, Mobile Phones, SIP, TMCnet, Unified Communications, VoIP, Wireless

SoftPhone.com New Cloud VoIP Offering - Invite Only

March 26, 2012

Interesting new web-based VoIP offering I came across via CounterPath's Todd Carother's Google+ status update. The website is softphone.com and according to a whois lookup is indeed owned by CounterPath. Check out the website description:

Coming soon is a new cloud offering for SMBs for the United States and Canada — SoftPhone.com. With SoftPhone.com business users will be able to leverage their current IP-PBX or hosted offering to connect with other colleagues for FREE.

Posted in SIP, TMCnet, Unified Communications, Video Conferencing, VoIP

HP Aims to Simplify Unified Communications Deployment

March 26, 2012

HP today announced two new offerings that aid in the rapid adoption of unified communications (UC) solutions from Microsoft and Polycom. The new offerings include HP AppSystem for Microsoft Lync, a turnkey platform designed to expedite Lync deployments, and a customizable HP and Polycom Rich Media Communications (RMC) solution for video and collaboration.

Although many organizations are deploying Microsoft Lync, not everyone is embracing it. One reason is that internal staff lacks expertise or can dedicate time to deploy UC.

Posted in Lync, Microsoft, SIP, TMCnet, Unified Communications, Video Conferencing, VoIP

Digium launches G100 / G200 T1/E1/PRI VoIP Gateways at Rock Bottom Prices

March 26, 2012

Digium launches their standalone G100 and G200 VoIP gateways, which negate the need for a TDM (T1/E1) card to be installed in your Asterisk server. Both products are fanless and have no moving parts, which means higher reliability. Further, many Asterisk deployments are now happening in virtualized environments or in the cloud where you cannot have a dedicated TDM card installed. These two VoIP gateways support TDM-to-SIP, SIP-to-TDM and SIP-to-SIP (transcoding) applications to bridge the TDM and SIP worlds.

Posted in Asterisk, SIP, Unified Communications, VoIP

Zingaya Launches Zingaya Enterprise Edition

March 20, 2012

Zingaya today announced Zingaya Enterprise, a new platform and API enabling VoIP calls from a browser or a mobile app with a single click. Their platform enables developers to build out Mobile VoIP apps, with applications that include support desk and sales & e-commerce, with the goal of improved conversion rates.

Zingaya enables VoIP calls without a phone or without requiring a download. E-commerce companies and other customer-focused organizations can embed a widget on their website that allows their customers to simply click a button to start speaking to a live customer agent.

Posted in Cloud, Google, SIP, TMCnet, VoIP

Avaya Scoops Radvision for $240 million

March 15, 2012

Carl Ford has some good analysis of Avaya's $240 million acquisition of Radvision. Radvision was #18 in my Top 20 VoIP Innovators of All Time. In 1993, Radvision developed technology enabling transfer of real-time IP video over IP networks. They also developed a H.323 stack used in hundreds of VoIP and videoconferencing products before SIP became the dominant VoIP protocol of choice. They now develop UC products, videoconferencing systems, as well as SIP and IMS developer toolkits. Radvisions expertise will be a nice addition to Avaya's portfolio.

Posted in Avaya, SIP, Video Conferencing, VoIP

Watch out for Metallic Objects in IP Phones! You Could Get Hurt!

February 13, 2012

I've tested, used, and reviewed many Polycom phones over the years, but apparently I never noticed or received this warning letter with these phones. Check out this ridiculousness:

WARNING ALL SOUNDPOINT IP PHONES
With respect to section 5.4.3.10 of the Australian Communications Authority as Telecommunications Technical Standard AS/ACIF S004 2004 under the s376 of the Telecommunications Act 1997:

You should be aware that, under certain operating conditions, the handset earpiece may retain small metallic objects. If this occurs, these objects should be removed before using the handset.

Really? Seriously?

Posted in Personal and Humor, Polycom, SIP, TMCnet, VoIP

Vonage Attacks Skype with 30% Price Cut and Free App-to-App Calling & Texts

February 8, 2012

Vonage today launched new versions of their mobile app for both iOS and Android phones that feature free app-to-app calling and international calling rates that on average are 70 percent less than major mobile carriers and 30 percent less than Skype according to their release notes on iTunes. What's nice about their mobile app is it lets you talk and text worldwide for FREE with anyone else who has the app. It's also wideband HD audio for better audio quality.

Another nice feature is that you simply use your existing address book and there is no need to leave the app. It works on both Wi-Fi and 3G/4G.

Posted in SIP, Skype, VoIP, Vonage, Wireless

ITEXPO IP Communications Trade Show Continues Solid Growth

February 8, 2012

ITEXPO East 2012 in Miami was TMC's best show ever with over 200 booths and over 8,200 attendees. Conferee attendance for ITEXPO East increased more than 50% from 2011, resulting in dozens of standing room only sessions at ITEXPO and collocated conferences such as HTML5 Summit, M2M Evolution, Business Video Expo, Super WiFi Summit, and 4GWE. As an example, here's a photo I took at the jam-packed Ingate SIP trunking conference session:

Even with the additional third day of exhibit hall hours, foot traffic was pretty good - on a Friday no less. I heard from several exhibitors saying it was their best ITEXPO ever.

TMC's next show, ITEXPO West 2012, is scheduled to take place on October 1-4, 2012, in Austin, Texas, (the 'new' Telecom Corridor) which will be the second time in Austin after moving from Los Angeles.

Posted in ITEXPO, SIP, TMCnet, Unified Communications, VoIP, Wireless

Ingate SIP Trunking Session at ITEXPO is Packed!

February 1, 2012

Ingate, makers of SIP-capable enterprise firewalls, has done it again! Every show they have one of ... if not *the* largest conference room and they continually pack it in - often standing room only in the back. I stopped in to check it out. This short video followed by a cool interactive panoramic says it all:

Posted in ITEXPO, SIP

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