Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Find Microsoft Lync Versions For All the Clients

March 10, 2011

VoIP Hacker vs. VoIP Server Honeypots

March 10, 2011


It's VoIP hacker vs. VoIP Server. Who will lay the smack down and win this battle of good vs. evil? The stakes are high.

Sirius is Serious About Customer Service

March 9, 2011

Sirius is serious about providing superior customer service. One reason Sirius satellite users often pay for satellite radio is because they have no patience with commercials that you get with traditional radio. So having these same users wait 'on hold' listening to music-on-hold or audio promotions is not a good idea. Well, now Sirius customers and potential customers can now reach call center agents with one click - no phone menus, no waiting on hold, leveraging Fonolo's virtual queuing technology.

Adobe Enhances Flash VoIP Capabilities

March 8, 2011

Even with Adobe's new Wallaby offering which aims to make détente with Apple in the mobile space, Adobe is still going full steam ahead in improving Adobe Flash, including its VoIP capabilities. Adobe just released Adobe Flash 10.3 beta, which makes some enhancements to its VoIP capabilities. Specifically, 'Acoustic Echo Cancellation', which enables developers to create real-time online collaboration experiences with high-quality audio, such as telephony, in-game voice chat, and group conferencing applications. Developers can take advantage of acoustic echo cancellation, noise suppression, voice activity detection, and automatic compensation for various microphone input levels.

Google Voice <strike>Supports</strike> SIP

March 8, 2011

We all heard the buzz surrounding Google killing off Gizmo5, including some peeved users like Todd Vierling. However, Todd Vierling then discovered that Google added SIP support to reach any Google Voice number. For instance, if you Google Voice number is 203-555-1000, anyone can now call you for free via SIP simply by dialing +12035551000@sip.voice.google.com.

A bunch of bloggers picked up on Todd's discovery. Dan York, writes "Wouldn't it be great if you could call a Google Voice number directly via SIP?

ClearOne Launches Speakerphones For Microsoft Lync & Skype

February 28, 2011



 

ClearOne today launched its two latest USB speakerphones designed for use with Microsoft Lync or Skype for audio conferencing. The CHAT 70-U (for Lync) and CHAT 60-U (for Skype), both feature integrated call controls, including an end-call button on the device. They also include the propriety ClearOne technologies enabling natural conversation without the clipping, echo, noise or tinny sound many people associate with speakerphone use.

Both models feature raised, push-button controls for speaker volume, mute, and call hook and include a blue LED which lights when a call is in progress. 

ITEXPO Busts out $99 Conference Pass Sale!

February 28, 2011

Aastra BluStar Media Phone Launches

February 28, 2011

Aastra today launched Aastra BluStar, a video conferencing solution for the desktop. The BluStar 8000i desktop media phone includes true HD video conferencing quality with unified communications and business applications along with collaboration. It includes a 13-inch touch screen that achieves true HD 720p video conferencing at a rate of 30 frames per second. It also includes excellent HD sound quality, powered by four voice tracking microphones and three speakers.

Bandwidth.com Acquires Dash - Google Voice, Skype & Others Impacted

February 23, 2011

Bandwidth.com, a nationwide supplier of VoIP network services to Voice 2.0 innovators such as Skype, Pinger, and others, today announced the acquisition of dash Carrier Services (dash), a North American-based provider of tier-one emergency services and wholesale carrier voice solutions. The acquisition provides Bandwidth with a definitive competitive edge, as it will now tightly couple additional advanced services, such as E911 calling, with its core voice and SMS offerings to deliver a stronger experience for customers who would otherwise need to cobble together these services in much less efficient ways. The deal was all-cash, and the combined company is now projected to generate over $100MM in revenues this year.

Voice 2.0 innovators will increasingly need to add services like E911 calling as VoIP adoption continues to accelerate, and Bandwidth.com can directly address this need through its now expanded portfolio of solutions.

Building Communities Online: Boost Sales, Search & Social Initiatives Webinar

February 23, 2011

TMC has helped multi-million and multi-billion dollar companies build online communities and microsites that have resulted in more sales and a larger marketing presence on the Web. One example is China Telecom here. Other companies past/present include Digium, Jabra, Microsoft, Packet8, Plantronics, snom, and more. So how does TMC do it?

Rich Tehrani explains:
Over the past decade, hundreds of companies have benefitted from TMC’s Community program, attracting a laser-targeted group of potential customers who are looking to learn about a specific topic area. TMC populates these communities with thousands of articles per quarter – which in turn attracts millions of interested viewers a year to our sponsors.


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