Comments for Toktumi Now Offered on Dell VoIP Website

Toktumi Now Offered on Dell VoIP Website

2008-11-24T16:15:41Z

Toktumi recently announced a partnership with Dell to distribute its small business VoIP service through a co-branded site on Dell.com (www.dell.com/voip), which also features Fonality, Nortel, and Bandwidth.com. So what's so special about Toktumi, (a word play on 'talk to me') and it's USB-based plug-in device? Well, Toktumi is very similar to the popular Magicjack, which also uses a USB connector for connecting an analog phone. However, Magicjack is only $19.99/year (first year is $39.95) for unlimited U.S. calling while Toktumi is $179.40/year ($14.95/month) for unlimited dialing inside the U.S. and Canada. So what does this extra cost get you?

]]> Packet8's Virtual Office offering.

One unique feature is you can dial into the service via your cellphone and receive a second dial tone that enables you to dial out over the Toktumi network. The callee would see the user's Toktumi number on their Caller ID instead of your personal mobile phone number. This is useful for mobile business professionals that wish to use their personal mobile without giving out their personal number.

Other Features:

A separate voicemail box for each employee
Conferencing
Call transfer
An auto-receptionist
A unique mobile assistant that screens or announces calls depending on who is calling

You can easily set up conference calls - for up to 20 participants. Using their software you can drop individuals from the call or add participants on the fly -- you can even drop off the call yourself while the call continues. Also, you can record your conference call to a .wav file.

Pricing is per phone number per month and both unlimited and per minute usage options are available. A 30 day trial is also available. It'll be interesting to see if Toktumi can duplicate the success of the Magicjack. Magicjack has one huge advantage going for it - namely it's super low-price. Will small businesses or home businesses be willing to pay an extra $159.41 per phone line per year for the added benefit of an auto-attendant, 20-person conferencing, call transfer, voicemail, and a few other features?

Comment from Gershon Schwartz on 2009-11-03

2009-11-03T14:17:27Z

Have you ever heard of VoSky Call center? It does most of the Toktumi does but uses the skype subscription and a regular POTS line. It costs about $49 and is very useful for one line systems, you can call in either with any regular line or through a skype account. A nifty idea! Check it out!

Comment from Josh on 2009-12-10

2009-12-10T06:13:27Z

I tried both MagicJack and Toktumi. They are both really neat products, but I found the sound quality on the MagicJack (inbound and outbound) to be unsatisfactory. I signed up for Toktumi and prefer using it, and not only because of superior sound quality -- through the exact same Internet connection that didn't work so well for MagicJack. Toktumi also offers an impressive menu of business-quality functions, which I find valuable and very easy to use. All my technical questions and support requests have been handled quickly and intelligently. The right way to look at Toktumi's pricing is by comparison to PBX systems or even Packet8 business service. At one point I had Packet8, and it offered similar functionality to Toktumi, although it is significantly more expensive than Toktumi. I thought it was a very good product, though. I cancelled when they raised their rates.