Toktumi Now Offered on Dell VoIP Website

Tom Keating : VoIP & Gadgets Blog
Randy Savicky
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Toktumi Now Offered on Dell VoIP Website

toktumi-logo.gif Toktumi recently announced a partnership with Dell to distribute its small business VoIP service through a co-branded site on Dell.com (www.dell.com/voip), which also features Fonality, Nortel, and Bandwidth.com. So what's so special about Toktumi, (a word play on 'talk to me') and it's USB-based plug-in device? Well, Toktumi is very toktumi-usb-adapter.jpg similar to the popular Magicjack, which also uses a USB connector for connecting an analog phone. However, Magicjack is only $19.99/year (first year is $39.95) for unlimited U.S. calling while Toktumi is $179.40/year ($14.95/month) for unlimited dialing inside the U.S. and Canada. So what does this extra cost get you?


Well, Toktumi is designed for setting up a workgroup of phones along with a professional auto-attendant, a touchtone directory for callers, and other business-class features. Magicjack is designed for a single user (single line), while Toktumi is designed for a small office with multiple lines. Toktumi requires software on PCs to run, but the business-class features (auto-attendant, voicemail, conferencing, etc.) is done on Toktumi's servers. A more comparable comparison might be with Packet8's Virtual Office offering.

One unique feature is you can dial into the service via your cellphone and receive a second dial tone that enables you to dial out over the Toktumi network. The callee would see the user's Toktumi number on their Caller ID instead of your personal mobile phone number. This is useful for mobile business professionals that wish to use their personal mobile without giving out their personal number.

Other Features:
  • A separate voicemail box for each employee
  • Conferencing
  • Call transfer
  • An auto-receptionist
  • A unique mobile assistant that screens or announces calls depending on who is calling
You can easily set up conference calls - for up to 20 participants. Using their software you can drop individuals from the call or add participants on the fly -- you can even drop off the call yourself while the call continues. Also, you can record your conference call to a .wav file.

Pricing is per phone number per month and both unlimited and per minute usage options are available. A 30 day trial is also available
. It'll be interesting to see if Toktumi can duplicate the success of the Magicjack. Magicjack has one huge advantage going for it - namely it's super low-price. Will small businesses or home businesses be willing to pay an extra $159.41 per phone line per year for the added benefit of an auto-attendant, 20-person conferencing, call transfer, voicemail, and a few other features?


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