Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Vonage

Vonage Broadband VoIP service provider

Vonage IPO Results are In...

May 24, 2006

I won't call the Vonage IPO a miserable failure, but it certainly underwhelmed with a 12.65% drop from the target price of $17 and closing at just $14.85. Still, I'm sure Jeffrey Citron made millions. Good for him, bad for any Vonage IPO investors, including the loyal Vonage customers that invested. Ironic - Vonage customers use Vonage to save a few bucks and those that invested in Vonage probably lost more money that if they stayed with their traditional landline phone carrier.

Vonage IPO Failing - Trading $2 lower so far

May 24, 2006

The Vonage IPO is faltering, trading at $15.10 or $1.90 below the opening $17 price. This is a 11% price drop. I just did a Yahoo! Quote lookup and pasted the chart to the right. Not looking good even though it has ticked up a bit.

Vonage IPO price set

May 23, 2006

Time to dump Vonage

May 19, 2006

I never thought I would say this, but "that's it, I've had it with Vonage!" Let me tell you about my woes with Vonage lately. First, let me say that my wife has periodically complained about Vonage having voice quality issues for three years, but it was sporadic enough that it wasn't a major problem for her. I on the other hand very rarely encounted any voice quality issues and was very happy with the price point. I guess that's why this goes back to my theory that Men are from VoIP and Women are from PSTN.

However, over the past month or so both of us have experienced several occasions when Vonage's service wasn't up to par.

Uniden UIP1869V Vonage phone review

May 8, 2006

Ratings Score Installation Documentation Features Usability Performance Overall

Uniden UIP1869V Box shot

Uniden Firewall Web interface

Uniden came across my rant on my Vonage hang-up fast-busy problem and they noticed I was using a Uniden 5.8GHz TRU8885-2 phone system. They offered to send me a Uniden UIP1869V which is nearly identical in functionality to the TRU8885-2 with the added bonus that it comes preloaded with support for Vonage. They also sent me a Uniden UIP160P Packet8 Compatible 5.8GHz phone system which I will review at a later date.

I actually almost purchased the Vonage-enabled UIP1869V but the base station on the UIP1869V is corded - not cordless and I prefer cordless phones for all of my phones. Of course, both the TRU8885-2 and the UIP1869V both support up to 10 handsets, so I could have chosen the UIP1869V and simply purchased an extra handset.

In any event, let me tell ya, the Uniden UIP1869V isn't your momma's home phone system!



Vonage adds France, Ireleand, Italy, Spain, and UK to unlimited plan

May 2, 2006

Vonage Hangup problem and the Uniden 5.8GHz TRU8885-2 phone system

April 5, 2006

I splurged on a Uniden 5.8GHz TRU8885-2 phone system with digital answering machine, support up to 10 handsets, Caller ID, handset-to-handset calling, baby monitor feature, and more. "Splurged" probably isn't the appropriate word, since it was a $119 necessary purchase I had to make - wife's orders and all . She was sick and tired of the old Sony cordless phone/answering machine which was incompatible with Vonage causing the answering machine to play a fast-busy tone for up to 3 minutes (maximum record time) the majority of the time the remote caller hung-up. The damn Sony answering machine had a problem detecting the remote hangup or the fast busy so it wouldn't drop the line and would play an irritating fast busy over the Sony answering machine speakerphone for 3 minutes.

Vonage reaches 70% E911 compliance

March 30, 2006

Vonage today announced that more than one million subscriber lines now have Enhanced 911 (E911) service, a feature that automatically associates a physical address with the calling party's telephone number. Recently, the FCC gave Vonage, and all Internet-based phone service companies, 120 days to create an E911 system and provide all of its customers, wherever they are in the U.S., with E911 service. According to Vonage they now provides Enhanced 911 Service to 70% of its subscriber lines. This is still a far cry from the FCC mandated 100% coverage, but you won't hear any negativity coming from Vonage.

Vonage 911 - My house is on Fire! Please hold...

March 23, 2006

According to Consumer Affairs, a Minnesota homeowner claims that Vonage put him on hold when he called 911 to report his house was on fire. Of course, it isn't really Vonage that put him on hold, but the infrastructure than handles the routing of 911 calls made via a VoIP provider is different than 911 calls from traditional PSTN lines. I'm sure the traditional carriers will be all over this one. "Stay with us and get REAL 911." or "Stay with us and choose our inexpensive $39.99/month unlimited VoIP plan and you can be guaranteed true 911 service".

Vonage reaches 1.5 million lines mark

March 1, 2006

Vonage announced today that it has reached the 1.5 million line mark. I'll reiterate my blog post from September 2005 when Vonage claimed to hit the 1 million line mark and I said:

"This is a vague choice of words. When I link of "lines" I think of trunk lines or at least physical lines and not customers. It's doubtful Vonage truly has 1 million physical "lines" into their facility.
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