Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Vonage

Vonage Broadband VoIP service provider

Minimizing network load when routing to Ported Mobile Phone Numbers

October 17, 2007

Tyntec launched their new Voice Network Query service that enables major carriers to route voice calls to mobile phones directly to destination operator, minimizing network load. Now that regulations force the carriers to allow customers to port their mobile phone numbers, this introduces some network traffic issues. Of course, I should mention that you can port your traditional landline phone number to a VoIP provider such as Vonage or Packet8, but that introduces its own series of number portability problems.

in any case, mobile messaging services provider TynTec, announced Voice Network Query, a service which will allow major telecoms carriers to route voice calls to mobile phones directly to their destination network operator. The new service overcomes the issue of onward routing of voice calls to ported mobile numbers, thus reducing the issue of excess network traffic generated by voice calls misrouted due to mobile number portability.

When a mobile user switches network but retains their current phone number, calls have traditionally been routed via the user's former operator's infrastructure, which then routes calls to the operator which now provides service to the customer.



Vonage Wins Verizon Appeal

September 27, 2007

Hey, finally some good news for Vonage! According to Fierce VoIP, "A federal appeals court has vacated the $58 million in damages awarded to Verizon by a lower court that found Vonage guilty of patent infringement." In addition, the $58 million dollars in damages was vacated.

Now Vonage isn't out of the woods yet. According to the Fierce VoIP article, 2 out of the 3 patents will have to be revisited by the lower court and don't forget about the $69.5 million to be paid to Sprint Nextel in a court decision reached two days ago. Check out the Fierce VoIP article for more details on this at least temporary win by Vonage.

Vonage vs. Sprint - Court Decision Reached

September 25, 2007

According to Reuters, a U.S. federal court has reached a decision on Sprint Nextel Corp's patent infringement lawsuit against Vonage.

A Vonage spokeswoman could not provide further details on the decision and a Sprint representative was not immediately available. Trading in Vonage shares was halted on the Nasdaq early on Tuesday afternoon after sliding 7.7 percent to $1.81.

So let's see. Stock shares halted, Vonage couldn't provide details, and Sprint wasn't immediately available.



SunrRocket sues Vonage over dirty tricks

August 24, 2007

SunRocket, the defunct VoIP service provider, is suing Vonage for playing dirty tricks by illegally obtaining SunRocket's customer list. Vonage wouldn't play dirty tricks, would they? Surely, Vonage wouldn't do stuff like I don't know - charge you a monthly fee after you canceled service with them and ported your number to another phone provider. No, not Vonage. Canceling Vonage is as easy as pie.

Vonage Visual Voicemail

August 6, 2007

Vonage added a couple more features to their Vonage Visual Voicemail service. If you recall, Vonage Visual Voicemail transcribes voicemails into e-mails, which in theory makes it easier to manage voicemail

Today Vonage added two new features: voicemail transcripts can now be sent to up to five e-mail addresses at the same time. The second is that it can be sent to your mobile phone via text message.

The service still costs $0.25 per transcribed voicemail (plus applicable network fees for wireless text messages). From what I understand they use SimulScribe to do the speech recognition and conversion to text. My sources tell me they've had mixed results with the accuracy but overall they like the feature.

Ooma Free Phone Calls

July 19, 2007

Ooma, a new VoIP provider, hopes to bring voice calling everywhere closer to "free". In fact, Ooma offers 100% free domestic U.S. calling using your standard analog/cordless phone to any domestic destination. (They charge for international) I'm sure Vonage, Packet8, and other broadband VoIP players aren't too thrilled with this.

With Ooma you shell out mad money - $399 - which gets you a sleek Ooma Hub with lifetime free local and long distance service.

SunRocket ceases, Vonage fights for the scraps

July 17, 2007

To no one's surprise, SunRocket has ceased operations. Vonage certainly didn't waste any time in putting on their vulture cap to pick at the carcass of SunRocket. While I think it is smart marketing for Vonage to go after SunRocket's customers, I can't help but have this "icky" feeling. It's like going to a funeral and a family member starts telling you about this great business opportunity he wants you to join.

Vonage Explains $3.99/month retention plan

June 25, 2007

It's only fair that I include Vonage's public relations response to my Vonage post on Friday where I discussed Vonage's $3.99/month for 1-year retention plan. :

Hope all is well. I saw your post on Friday about Vonage and just wanted to offer more information about the $3.99/month plan. Vonage has had this package for several years now (at least three, possibly four years), so this is by no means a new plan, and it’s used exclusively as a short-term retention promotion.


Vonage offers $3.99/month to retain customers

June 22, 2007

Word is that Vonage is offering defecting customers $3.99/month for a year in order to retain them a Vonage customer. How can Vonage sustain profitability at $4 bucks per month? Anyone want to start the "Vonage files for bankruptcy clock" or should I?

How to distribute VoIP in your house

June 15, 2007

VoIP Lowdown has the lowdown on distributing VoIP thought your house. He covers all the bases and all the stuff you will need to consider if you want to deploy VoIP thoughout your home using your existing wiring. When I had Vonage, I spliced my Vonage line (analog port from the Cisco ATA-186) into my house's wiring, so all of my RJ11 phone jacks would have an analog signal. This way all of my corded phones could make and receive calls using my VoIP line

In order to do this, I had to disconnect my outside wiring from the telco since I didn't want any voltage coming in via the telephone company.

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