Comments for Vonage begs customers to stay

Vonage begs customers to stay

2006-06-19T15:39:32Z

Last week, Russell Shaw reported on how Vonage is essentially "begging" customers to stay by offering discounts (down to $19.99/month) to their monthly service. As a Vonage customer myself, still looking to dump Vonage in the next few weeks (See: Time to Dump Vonage), maybe I can get a discount as well? Maybe if they offer me $10/month I'll stick with Vonage. Rich thinks offering discounts in a brilliant move. Brilliant for the customers wallet and perhaps brilliant for Vonage to retain customers, but not so brilliant for share holders since discounted pricing can only weaken Vonage's revenues.

Boy, Vonage is having a really bad month with customer lawsuits over the IPO, Verizon's lawsuit over patents, and my pending lawsuit against Vonage for my cold pizza.

Comment from Alberto Caldas on 2006-06-19

2006-06-19T16:08:53Z

Well definetly a case of kicking someone in the head when they are down. Capitalism requires that the actors act like a pack? of sharks, feeding on the weakest in their time of vulnerability. I suppose Vonage would do the same thing to Verizon given the chance.

Anyways here's my unabashed plug. If there are any Vonage or other users that just want to make low cost, no strings attached outbound phone calls just go to this site www.yakforfree.com, get yourself a yakforfree member ID/"phone number" then go to this site http://www.yakforfree.com/yakpromo_1.php and use these complimentary promo codes to get $5 USD worth of calling.

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Sorry about the plug, but I've been told never look a gift horse in the mouth :-)

Comment from skibare on 2006-06-19

2006-06-19T16:16:04Z

I kept telling you Packet8 the BEST SERVICE and they pay the most for Resellers but ALOT like you do not listen.........wink , wink!

skibare

Comment from sandman on 2006-06-19

2006-06-19T17:44:52Z

* SunRocket
* Skype
* Wengophone

If I were SunRocket, I'd be offering a promo for Vonage customers who are looking to cancel.

Comment from PhoneBoy on 2006-06-19

2006-06-19T19:51:14Z

They're trying to get ex customers to come back too by offering three free months as they tried to do to me.

Vonage is trying to live in a dying business model. These aren't the minutes you're looking for, go about your business, move along.