Comments for Vonage Voicemail problems

Vonage Voicemail problems

2005-07-15T15:23:50Z

An update to the Vonage website two days ago prevented users from accessing their voicemail accounts via the web interface. Vonage users were greeted with the message, "No voice mail boxes found for your account."

The voicemail problem which started on Wednesday continued through early Thursday morning. According to Vonage, users could still access their voicemail via the telephone interface and they reported that the problem was resolved as of today.

Outage "potential" is one reason why I don't use Vonage's voicemail on my home Vonage line - instead I use a home answering machine for my voicemail. While the remote voicemail access via the Web is a nice feature, this web-based voicemail didn't pass the WAF (Wife Acceptance Factor) - she wanted 1-button instant access that plays the voicemail over a speakerphone so she can roam around the room as the voicemail messages are played.

Comment from Anne Bisard on 2007-07-23

2007-07-23T19:44:00Z

I'm a new vontage customer, which received and connected properly; I, too can not access voice mail. What do you recommend to resolve this problem?

Comment from ronnie r pond on 2008-12-30

2008-12-30T15:01:26Z

I dialed 123 on my phone for voice mail and "nothing". I want the messages on my answering machine not on my voice mail!.How do I go about getting that???. Its not in the manual???.Thank You.

Comment from Patricia Sebastian on 2009-01-29

2009-01-29T15:14:48Z

I need to fid out what m password on my voice mail is ????? Pat /Sebastianm

Comment from jerrine roll on 2009-05-03

2009-05-03T14:06:03Z

i can get to my voice mail but then t ask for a code and i dont know what it is

Comment from beverly on 2009-06-25

2009-06-25T05:17:30Z

when i tried to access my voicemail the recording said it was an invalid phone number