Cops Befuddled by Vonage 911 Crying baby emergency call

According to the Seminole Chronicle, police were befuddled when they responded to a 911 call with a crying baby on the open phone line, only to discover they were at the wrong house. Apparently, the owner is a Vonage customer and moved without notifying Vonage of the change of address to update the E911 records.

The article explains:
Kelly informed Sanford police of the situation. Upon arrival at the family's home, officers confronted a rather confused and embarrassed father who admitted his son had been playing with his cell phone.

They had moved, the father said, and had not bothered to update their phone carrier, Vonage, with their new address.

What I don't get is how the baby dialed 911 using a cell phone that is tied to Vonage's service. Since when did Vonage start offering cell phone service? If 911 was dialed from a cell phone, the tracing of the call should be performed from the wireless carrier not Vonage.

The only thing I can think of is that the father installed some sort of Vonage software on his mobile phone that enables outbound calling through the Vonage service. But if such a piece of software exists, I'm unaware of its existence. The closest thing is Vonage Companion, and that is designed to run on PCs not a mobile phone. I'm more confused over this than the mainstream media was over the Governor Sarah Palin VP pick.
| 3 Comments | 0 TrackBacks

Listed below are links to sites that reference Cops Befuddled by Vonage 911 Crying baby emergency call :

Cops Befuddled by Vonage 911 Crying baby emergency call TrackBack URL : http://blog.tmcnet.com/mt/mt-tb.cgi/37270

3 Comments

I'm with you on this story. I left a comment on the original asking how Vonage was involved but no reply yet. I suspect it's just incompetent reporting. The film "Idiotocracy" comes to mind.

Perhaps he had a Nokia E61 phone set up to connect to his vonage softphone account using the built in SIP client. It would be easy enough for me to make the same mistake while in some random hotel room on yet another business trip.

There is actually a way, softphone can be used in i-phone i have tried that.

Leave a comment

Recent Activity

Friday

  • Tom Keating queued Star Trek
  • Tom Keating queued Stardust
  • Tom Keating queued The Fountain

Thursday

Wednesday

  • Tom Keating tweeted, "Worst Google News Headline Ever! - No public viewing at Neverland, but Michael Jackson may get laid: I was happi.. http://tinyurl.com/nrlsjo"

More...

Recent Comments

  • http://openid.aol.com/drdaraban: Yes, I confirm antonioj's comment, both skype and the app read more
  • cmytroops: I was browsing the net and cam across a great read more
  • mike: Sorry if this is off topic but I’m thinking of read more
  • @NumberGarage: Our military service men and women should be driving new read more
  • https://www.google.com/accounts/o8/id?id=AItOawlacBYIyCFI8mz5HS_pdsnSDV1wLz6Vgc8: We have implemented over 50 VoIP systems in the last read more
  • Theo Barton: Its a good phone. I have had a lot of read more
  • https://me.yahoo.com/a/ea7WMvNu2Mlud7dBwQPAAus9JCfo9qE-#27391: I don't want to go through all the problems, I read more
  • Claudio G.: I contacted these folks via e-mail recently (June 2009)and they read more
  • Kinjudah De- Morgan: I am using a strong satelite receiver and a Gateway read more
  • dell gx620: I have just had my second Dell. Thinking by spending read more

Subscribe to Blog

    View my Microsoft MVP Profile:

Blogroll

Entry Archives

Around TMCnet Blogs

  • Communications and Technology Blog - Tehrani.com:
    Problems at Joost
  • On Rad's Radar?:
    Bells Giving Up on Landlines?
  • VoIP & Gadgets Blog:
    Worst Google News Headline Ever! - No public viewing
  • Communications and Technology Blog - Tehrani.com:
    Heading to Rhode Island
  • First Coffee:
    SugarCRM Studied, Broadband 'Crucial,' EGain, OOCOSPI, NetSuite's Zander
  • On Rad's Radar?:
    Why Can't DC See What We See
  • The Readerboard:
    Tougher Actions To Save Telemarketing
  • VoIP & Gadgets Blog:
    eBuddy for iPhone Supports Push Notifications
  • Latest Whitepapers

    TMCnet Videos