Vonage 911 - My house is on Fire! Please hold...

Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Vonage 911 - My house is on Fire! Please hold...

According to Consumer Affairs, a Minnesota homeowner claims that Vonage put him on hold when he called 911 to report his house was on fire. Of course, it isn't really Vonage that put him on hold, but the infrastructure than handles the routing of 911 calls made via a VoIP provider is different than 911 calls from traditional PSTN lines. I'm sure the traditional carriers will be all over this one. "Stay with us and get REAL 911." or "Stay with us and choose our inexpensive $39.99/month unlimited VoIP plan and you can be guaranteed true 911 service". $40 inexpensive? My ass... Guess you get what you pay for. Still, I'd rather have my cheapo VoIP service and take my chances on 911 since I hate being raped by the telcos. Though maybe in a month when my first baby is born I'll feel differently. Wish they'd resolve the 911 issue once and for all! :@



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