Been thinking about changing cell phone companies again and wanted to find out what the faithful readers of this blog have to say about the various companies.Let's see ... I've been on Sprint, AT&T and Verizon over the years, and the problem is that service reliability seems to come and go. One company is better for two years, then another, then another ...
And let's throw in a merger here and a merger there and how that affects customers!?
Oh, by the way, how can AT&T claim to be so reliable (as stated in all of their TV advertising) when calls are constantly lost or the signal can't be found in Fairfield County (which is pretty close to civilization the last time I checked).
Anyway, the lines are open ... Let us here from you about wireless!
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Tom,
After years of AT&T, Houston Cellular (SBC pre-Cingular) and Verizon Wireless, and feeling pretty much ignored or abused by carriers I'm really happy with T-Mobile.
Every time I've had to deal with them on some matter of service I've come away from the experience feeling that the matter was handled well. They've never really upset me...unlike all the others.
Even last summer when Blackberry 8100 service was lousy due to poor firmware them handled me well. The only resolution was wait for RIM to release new firmware.
Michael
Trick Question, they all suck?
Been with T-Mobile for almost 8 years. Great customer service (Thought it's not as good as it used to be). Recepton is not as grea as someothers, but they make up for it with a wheel barrow of minutes for $40. I NEVER go over my minutes, and now with H@H, neither will my wife!