Business Intelligence Watch TMC

MEMO TO T-MOBILE: WE KNOW ABOUT THE DO-NOT-CALL REGISTRY

August 8, 2005

So, there I was, looking at my wife's T-Mobile statement that lists all of her cell phone calls and out popped an insert with the headline: "Federal Communications Commission -- Do Not Call Registry."

The insert asked: "Want to reduce the number of unwanted phone calls to your home or cell phone? The FCC established a national Do-Not-Call Registry. Commercial telemarketers may not call you if your number is on the registry."

It's been a while since the DNC list went into effect with millions having signed up. There has been considerable media coverage of it as well.

The message to T-Mobile: Thanks, but I think we all know about this.

By Glenn J. Kalinoski, Executive Editor, Customer Inter@ction Solutions



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