RHODE ISLAND GETTING NEW BofA CALL CENTER
The smallest state in the country will soon provide some big news, thanks to a banking powerhouse.
Bank of America is looking to open a new call center that is under construction in October in East Providence, Rhode Island.
The effort represents a $60 million investment in construction, equipment and personnel costs. Bank of America will create between 700 and 900 new positions at the facility.
Most of the work that will occur will include problem resolution, inquiries as well as maintenance on consumer accounts.
By Glenn J. Kalinoski, Executive Editor, Customer Inter@ction Solutions
Tags: Bank of America call center East Providence Rhode Island
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