David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone...

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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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SIP Edges Out T1

March 28, 2013

In what has always been forecasted to become a horse race, Infonetics announced that, according to their research, enterprise customers in 2015 will purchase more SIP Trunks than legacy T1 lines. Specifically, after receiving responses from 300 business with at least 101 employees, Infonetics noted that the use of SIP Trunks will grow from today’s 38% to 58% in 2015. Correspondingly, T1 Lines are forecasted to decline from 71% to 55% in 2015.  While the difference may be statistically insignificant, the most important consideration is the rapid change in slope for the two products, SIP Trunking upward and T1 lines downward.

Changes Coming for the FCC

March 26, 2013

FCC Chairman, Julius Genachowski, has informed his staff and President Obama of his intent to resign in the near future. Interestingly, I began this blog shortly after he assumed the role of chairman. I like many others wanted to see the FCC function in a less contentious manner than when under the guidance of Michael Powell. I, for one, believe he accomplished that objective, although votes on major issues by the FCC continued to be along party lines.

Measuring Your Business' Growth Potential

March 22, 2013

This week while attending RICA/RTG Spring Forum for wireless service providers, I learned one new method for measuring customer satisfaction and potential success/growth of a company and a new word. The context was during a series of presentations addressing the market trends affecting wireless carriers and service providers. I discussed the trends associated with the adoption of hosted communications, VoIP, Unified Communications and SIP Trunking; subjects that, as the CMO of ANPI, I both know well and continually monitor. The discussion that led to the discovery of a new term, dealt with the devices used to connect to wireless networks.

Bring Your Own Governance

March 18, 2013

Over the past few days there have been multiple articles espousing the importance of Bring Your Own Device (BYOD) and mobility. While there are those that insist mobile phones will soon exceed desktop phones, the facts don’t support the conclusion. It is expected that desktop phones will continue to be the primary communications device for the foreseeable future simply due to the cost of replacing all of the devices. However the importance of mobile devices has grown to a point where an AT&T study indicated that 66% of small businesses (2-99 employees) could not survive without mobile devices.

FCC Moves on Call Completion

March 14, 2013

In a clear demonstration of the priority the FCC places on addressing rural call completion issues, Tuesday it was announced that Level 3 agreed to make a voluntary contribution of $975,000 after an investigation into its rural call completion practices.

Call completion practices into rural areas have been suspect for some time as callers complain about false busy signals, long hold times of dead air, no ringing on distant end and poor voice quality. The effect has been to cause businesses to lose customers, families to miss important information and create potentially dangerous situations affecting the public good.

As FCC Chairman Julius Genachowski accurately points out, “When calls to American in rural communities aren’t reliably completed, the consequences are both life-threatening and damaging economically.”

Transforming Your Business with Hosted Communications

March 12, 2013

Tomorrow, three others and I are offering ideas for ILECs and service providers to engage in new business models during a morning session at COMPTEL. If you are attending, we are in Pinion 2 beginning at 10:15. During this session, I and other panelists will discuss potential new revenue streams and products, such as hosted communications, Wi-Fi, machine-to-machine (M2M) platforms and IPTV. Given the range of subjects it should prove to be a lively session moderated by yours truly.

Telecommuting is Innate to the IP Community

March 7, 2013

Two weeks ago the IP community was shocked to read that the new CEO of Yahoo, Marissa Mayer, announced the desire to eliminate remote or telecommuting workers. Her specific rational for this was “…communication and collaboration will be important, so we need to be working side-by-side…Speed and quality are often sacrificed when we work from home.” I disagree with both her statements and course of action. But, before explaining why, perhaps I should justify why this topic is of interest to me.

In previous blogs regarding worker productivity, I pointed out that just by having dual monitors worker productivity was increased by 44% for text tasks and 29% for spreadsheet tasks (Monitor Size and Aspect Ratio Productivity Research - University of Utah).

ANPI and Channel Partners 2013

March 4, 2013

Normally, my blogs do not address ANPI specifically. However, last week was somewhat momentous. We announced the release of our retail SIP Trunking products and the establishment of our new group of channel managers.

The ANPI SIP Trunk is available with unlimited local and long distance calling including 35 countries.

Understanding Five Nines or 99.999%

February 25, 2013

Five nines or 99.999% has always been an overused and not understood standard for discussing availability. At best the use of 99.999% is often inaccurate, misleading or not applicable but let’s be clear. A network, such as the ANPI private IP network, is designed, built and operated with the goal of delivering 99.999% network availability to our customers. Let’s first understand what the commitment of 99.999% uptime translates to in terms of minutes of downtime per year.  

One out of 6831

February 21, 2013

Monday was President’s Day and many, including ANPI, celebrated the holiday. And although, I was actually working, I decided to delay the blog since many of you would miss it. Therefore, this is the first blog of the week. For those of you who have read this blog for a few years you know that each year I analyze the President’s State of the Union Address to see if he mentions telecommunications.

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