David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

How to Get AT&T to Fund Your IoT Idea

IoT and M2M developers - here is some exciting news.It Isn't that often that you can develop something for what is supposed...

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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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FCC Moves on Call Completion

March 14, 2013

In a clear demonstration of the priority the FCC places on addressing rural call completion issues, Tuesday it was announced that Level 3 agreed to make a voluntary contribution of $975,000 after an investigation into its rural call completion practices.

Call completion practices into rural areas have been suspect for some time as callers complain about false busy signals, long hold times of dead air, no ringing on distant end and poor voice quality. The effect has been to cause businesses to lose customers, families to miss important information and create potentially dangerous situations affecting the public good.

As FCC Chairman Julius Genachowski accurately points out, “When calls to American in rural communities aren’t reliably completed, the consequences are both life-threatening and damaging economically.”

Transforming Your Business with Hosted Communications

March 12, 2013

Tomorrow, three others and I are offering ideas for ILECs and service providers to engage in new business models during a morning session at COMPTEL. If you are attending, we are in Pinion 2 beginning at 10:15. During this session, I and other panelists will discuss potential new revenue streams and products, such as hosted communications, Wi-Fi, machine-to-machine (M2M) platforms and IPTV. Given the range of subjects it should prove to be a lively session moderated by yours truly.

Telecommuting is Innate to the IP Community

March 7, 2013

Two weeks ago the IP community was shocked to read that the new CEO of Yahoo, Marissa Mayer, announced the desire to eliminate remote or telecommuting workers. Her specific rational for this was “…communication and collaboration will be important, so we need to be working side-by-side…Speed and quality are often sacrificed when we work from home.” I disagree with both her statements and course of action. But, before explaining why, perhaps I should justify why this topic is of interest to me.

In previous blogs regarding worker productivity, I pointed out that just by having dual monitors worker productivity was increased by 44% for text tasks and 29% for spreadsheet tasks (Monitor Size and Aspect Ratio Productivity Research - University of Utah).

ANPI and Channel Partners 2013

March 4, 2013

Normally, my blogs do not address ANPI specifically. However, last week was somewhat momentous. We announced the release of our retail SIP Trunking products and the establishment of our new group of channel managers.

The ANPI SIP Trunk is available with unlimited local and long distance calling including 35 countries.

Understanding Five Nines or 99.999%

February 25, 2013

Five nines or 99.999% has always been an overused and not understood standard for discussing availability. At best the use of 99.999% is often inaccurate, misleading or not applicable but let’s be clear. A network, such as the ANPI private IP network, is designed, built and operated with the goal of delivering 99.999% network availability to our customers. Let’s first understand what the commitment of 99.999% uptime translates to in terms of minutes of downtime per year.  

One out of 6831

February 21, 2013

Monday was President’s Day and many, including ANPI, celebrated the holiday. And although, I was actually working, I decided to delay the blog since many of you would miss it. Therefore, this is the first blog of the week. For those of you who have read this blog for a few years you know that each year I analyze the President’s State of the Union Address to see if he mentions telecommunications.

Unified Policy Effort

February 14, 2013

One thing I forgot to mention was the successful conclusion of the unification of NTCA (The National Telecommunications Cooperative Association) and OPASTCO (Organization for the Promotion and Advancement of Small Telecommunications Companies) during the RTIME conference in Orlando. The unification of the two organizations will increase the policy influence of the rural service providers and telecom companies. Several long-standing association by-laws were changed, one of which provides non-cooperative Telco members full voting rights in the new entity. At the end of the month the unification will be declared complete and the new entity will be called NTCA, The Rural Broadband Association.

BroadSoft UC White Paper

February 11, 2013

Last week BroadSoft released a study updating interest in Unified Communications (UC). The study claims to include some SMBs but does not indicate the percentage. This is important when discussing UC because the value proposition differs greatly between single location and multi-location businesses and size of business.

Research has shown that there are three key drivers specifically for small businesses and UC.

All IP, All the Time, Oracle?

February 8, 2013

Yesterday, I did something I rarely do. I forgot to write the blog and for that I apologize. As ANPI approaches the launch of its first major new product for SMBs and enterprises, I got tied up in meetings and, well, forgot. I even have a couple of things worth sharing.

On with RTIME

February 4, 2013

Last week I attended and spoke at IT Expo in Miami. This week I am attending my first national rural telecom event, Rural Telecom Industry Meeting and Expo (RTIME). What distinguishes this event is focus on the issues of rural America around telecommunications and the coming together of so many different telephone company CEOs, General Managers, Directors and management staff. Of course, since it is being held at the Disney location in Orlando, there is also a good size contingent of younger family members.

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