David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone...

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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Lessons from Lincoln

November 26, 2012

ANPI is based in Springfield, Illinois where the Lincoln Presidential Library is located. I haven’t had time to visit the library as yet, but I did watch the recently released film, Lincoln. Without a doubt, Abraham Lincoln deserves the recognition as America’s best president. However, in watching the movie, you learn that the phrase “Honest Abe” may not have been an apt moniker.

A Telecom Thanksgiving

November 19, 2012

Thanksgiving is a time for reflection and to note the blessings in our lives. I have been associated with the telecom industry and IP communications for over thirty years and have seen many changes. As an industry we have been through recessions, the Internet bubble burst, deregulation and a myriad of other challenges. Yet, we thrive.

Social Media Best Practices for Small Businesses

November 15, 2012

With only 12% of SMBs believing that they are getting the most out of their use of social media, I thought it useful to present some best practices and alternative social websites during this blog. While this blog considers service providers (ILECS, RLECs and Wireless) and channel partners (VARs, Agents) as the primary audiences, I believe it is our job to communicate to our SMB customers how they can better leverage technology and grow their businesses. After all, ANPI and you guys are the trusted advisors.

Best practices for social media begins with reputation management and that means setting up an account with Google to take advantage of Google Alerts.

Small Businesses and Social Media

November 12, 2012

Normally, I combine small and medium size businesses into the common category of SMBs. However, today, I want to primarily address small business and social media opportunities and considerations. Over the last couple of months several articles and studies have been released concerning how small business can benefit from social media. It is very important that this segment of our economy with over 5 million representatives recognize that engaging in social media can result in growing sales, increasing customer satisfaction and improving customer stickiness.

As service providers, we can help small business by functioning as trusted advisors as they address the ambiguity of social media by providing some industry/business vertical best practices.

Where is that Cloud Going?

November 8, 2012

Earlier this week I discussed how client server computing could be viewed as Cloud 1.0 in the late 1980s and early 1990s. While knowing history is good, where is cloud computing is today?

A study released in June by North Bridge Venture Partners presents an interesting picture. After collecting information from 785 respondents that included users, vendors and consultants, a second annual Future of Cloud Computing Survey was completed.

Adopting a Changing Cloud

November 5, 2012

Over the last few years I have heard many definitions of cloud computing. Some increase an understanding of the technologies employed and others come across as naysayers, identifying cloud computing as an anachronism unfit for today’s needs. I find the latter difficult to support although, I have wanted to compare cloud computing with client server. Perhaps, it is best to review that now.

Personal Computing versus Personal Computers

November 1, 2012

Personal Computers or PCs remain the primary workhorse for the business employee. However, the landscape is rapidly changing. While Apple MacBooks are making inroads as an alternative to Microsoft Windows, it is relatively speaking insignificant. Windows continues to dominate the business PC market with 95% unit penetration.

Any Device, Really?

October 30, 2012

While it is clear that businesses are comfortable conceptually with Anywhere, Anytime and Anyway, Any Device or BYOD (Bring Your Own Device) presents a myriad of ongoing integration issues. First, Windows is still the primary operating system for businesses worldwide on the desktop and portable computing platforms (laptops). This requires IT departments to begin any development effort with Windows as the first listed OS. However, the future is not just portable computing, it is wireless computing.

Anywhere, Anytime, Anyway, Now

October 25, 2012

I, along with several of my ANPI colleagues, spent the beginning of this week at the BroadSoft Connections 2012 in Phoenix. The subtitle/theme of the event was “Unleash the Possibilities”. Like so many things technological, it is highly unlikely that we will look back on this event as establishing a new era for Unified Communications (UC), however, I did find it worth noting how far the industry has come in the five years that I have followed UC. The buzz terms of presence, collaboration and unified messaging are now a reality for any number of companies and the price and technology can be practically embraced by SMBs.

SIP Trunking for Carriers and Enterprises

October 22, 2012

As often stated in my blogs, cost savings drives the growth of SIP Trunking for SMBs. However, carriers gain through cost savings in terms of equipment, facilities, maintenance and peering by transitioning from TDM to IP. The other key benefit is that carriers are able to over certain IP applications and services when customers are supported by an IP infrastructure. For example, HD Voice or G.722 cannot be offered across non-IP based networks. Therefore, it is a service that a carrier can offer to its multi-location customer base.

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