David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Small Businesses and Social Media

November 12, 2012

Normally, I combine small and medium size businesses into the common category of SMBs. However, today, I want to primarily address small business and social media opportunities and considerations. Over the last couple of months several articles and studies have been released concerning how small business can benefit from social media. It is very important that this segment of our economy with over 5 million representatives recognize that engaging in social media can result in growing sales, increasing customer satisfaction and improving customer stickiness.

As service providers, we can help small business by functioning as trusted advisors as they address the ambiguity of social media by providing some industry/business vertical best practices.

Where is that Cloud Going?

November 8, 2012

Earlier this week I discussed how client server computing could be viewed as Cloud 1.0 in the late 1980s and early 1990s. While knowing history is good, where is cloud computing is today?

A study released in June by North Bridge Venture Partners presents an interesting picture. After collecting information from 785 respondents that included users, vendors and consultants, a second annual Future of Cloud Computing Survey was completed.

Adopting a Changing Cloud

November 5, 2012

Over the last few years I have heard many definitions of cloud computing. Some increase an understanding of the technologies employed and others come across as naysayers, identifying cloud computing as an anachronism unfit for today’s needs. I find the latter difficult to support although, I have wanted to compare cloud computing with client server. Perhaps, it is best to review that now.

Personal Computing versus Personal Computers

November 1, 2012

Personal Computers or PCs remain the primary workhorse for the business employee. However, the landscape is rapidly changing. While Apple MacBooks are making inroads as an alternative to Microsoft Windows, it is relatively speaking insignificant. Windows continues to dominate the business PC market with 95% unit penetration.

Any Device, Really?

October 30, 2012

While it is clear that businesses are comfortable conceptually with Anywhere, Anytime and Anyway, Any Device or BYOD (Bring Your Own Device) presents a myriad of ongoing integration issues. First, Windows is still the primary operating system for businesses worldwide on the desktop and portable computing platforms (laptops). This requires IT departments to begin any development effort with Windows as the first listed OS. However, the future is not just portable computing, it is wireless computing.

Anywhere, Anytime, Anyway, Now

October 25, 2012

I, along with several of my ANPI colleagues, spent the beginning of this week at the BroadSoft Connections 2012 in Phoenix. The subtitle/theme of the event was “Unleash the Possibilities”. Like so many things technological, it is highly unlikely that we will look back on this event as establishing a new era for Unified Communications (UC), however, I did find it worth noting how far the industry has come in the five years that I have followed UC. The buzz terms of presence, collaboration and unified messaging are now a reality for any number of companies and the price and technology can be practically embraced by SMBs.

SIP Trunking for Carriers and Enterprises

October 22, 2012

As often stated in my blogs, cost savings drives the growth of SIP Trunking for SMBs. However, carriers gain through cost savings in terms of equipment, facilities, maintenance and peering by transitioning from TDM to IP. The other key benefit is that carriers are able to over certain IP applications and services when customers are supported by an IP infrastructure. For example, HD Voice or G.722 cannot be offered across non-IP based networks. Therefore, it is a service that a carrier can offer to its multi-location customer base.

Why Carriers Should Transition to SIP Trunking?

October 15, 2012

Carriers benefit from SIP Trunking several ways. First there is the revenue perspective. By offering SIP Trunking services Carriers can provide improved quality of service (both voice quality and service robustness) to their carrier partners and their end users/business customers. It is through the adoption and deployment of SIP Trunking that carriers are able to offer a VoIP service that has availability characteristics of 99.995 and mean opinion score equal to toll service 4.4 out of 5.0.

Inspirational Leadership

October 8, 2012

Friday marked one year since Steve Jobs death and, not surprisingly, it provoke commentary and thought about the man, his leadership style and the future of Apple. Initially, I was not going to blog about Steve because I considered that there were plenty of others to do so. However, an article/blog did catch my eye and generate a bit of thought. Kathryn Cave, Editor, IDG Connect authored an article “Steve Jobs: The Model of Inspirational Leadership”.

It's in the Cloud

October 4, 2012

As I walked the floor of IT EXPO yesterday, it was almost overwhelming to see the number of cloud-based solutions. The applications, tools, partners and value propositions have become stronger. Alliances between competitors are forming to promote cloud-based solutions, APIs and standards. It is nearly inevitable that a company will implement a major business solution in the cloud over the next few years.

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