David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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What's Up With the Data Center?

This morning there is an article that "RDG Capital Fund Management, the investment vehicle of Russell Glass and a significant shareholder...

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Experience-Centric

While search slideshare (now LinkedIn slideshare), I saw this slide, which sums up customer expectations as well as a conversation I...

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NFV Vendor Challenges Part 1

We’ve all likely seen the Gartner hype cycle for emerging technologies curve.  I remember many, many years ago when I first saw...

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Small Businesses and Social Media

November 12, 2012

Normally, I combine small and medium size businesses into the common category of SMBs. However, today, I want to primarily address small business and social media opportunities and considerations. Over the last couple of months several articles and studies have been released concerning how small business can benefit from social media. It is very important that this segment of our economy with over 5 million representatives recognize that engaging in social media can result in growing sales, increasing customer satisfaction and improving customer stickiness.

As service providers, we can help small business by functioning as trusted advisors as they address the ambiguity of social media by providing some industry/business vertical best practices.

Where is that Cloud Going?

November 8, 2012

Earlier this week I discussed how client server computing could be viewed as Cloud 1.0 in the late 1980s and early 1990s. While knowing history is good, where is cloud computing is today?

A study released in June by North Bridge Venture Partners presents an interesting picture. After collecting information from 785 respondents that included users, vendors and consultants, a second annual Future of Cloud Computing Survey was completed.

Adopting a Changing Cloud

November 5, 2012

Over the last few years I have heard many definitions of cloud computing. Some increase an understanding of the technologies employed and others come across as naysayers, identifying cloud computing as an anachronism unfit for today’s needs. I find the latter difficult to support although, I have wanted to compare cloud computing with client server. Perhaps, it is best to review that now.

Personal Computing versus Personal Computers

November 1, 2012

Personal Computers or PCs remain the primary workhorse for the business employee. However, the landscape is rapidly changing. While Apple MacBooks are making inroads as an alternative to Microsoft Windows, it is relatively speaking insignificant. Windows continues to dominate the business PC market with 95% unit penetration.

Any Device, Really?

October 30, 2012

While it is clear that businesses are comfortable conceptually with Anywhere, Anytime and Anyway, Any Device or BYOD (Bring Your Own Device) presents a myriad of ongoing integration issues. First, Windows is still the primary operating system for businesses worldwide on the desktop and portable computing platforms (laptops). This requires IT departments to begin any development effort with Windows as the first listed OS. However, the future is not just portable computing, it is wireless computing.

Anywhere, Anytime, Anyway, Now

October 25, 2012

I, along with several of my ANPI colleagues, spent the beginning of this week at the BroadSoft Connections 2012 in Phoenix. The subtitle/theme of the event was “Unleash the Possibilities”. Like so many things technological, it is highly unlikely that we will look back on this event as establishing a new era for Unified Communications (UC), however, I did find it worth noting how far the industry has come in the five years that I have followed UC. The buzz terms of presence, collaboration and unified messaging are now a reality for any number of companies and the price and technology can be practically embraced by SMBs.

SIP Trunking for Carriers and Enterprises

October 22, 2012

As often stated in my blogs, cost savings drives the growth of SIP Trunking for SMBs. However, carriers gain through cost savings in terms of equipment, facilities, maintenance and peering by transitioning from TDM to IP. The other key benefit is that carriers are able to over certain IP applications and services when customers are supported by an IP infrastructure. For example, HD Voice or G.722 cannot be offered across non-IP based networks. Therefore, it is a service that a carrier can offer to its multi-location customer base.

Why Carriers Should Transition to SIP Trunking?

October 15, 2012

Carriers benefit from SIP Trunking several ways. First there is the revenue perspective. By offering SIP Trunking services Carriers can provide improved quality of service (both voice quality and service robustness) to their carrier partners and their end users/business customers. It is through the adoption and deployment of SIP Trunking that carriers are able to offer a VoIP service that has availability characteristics of 99.995 and mean opinion score equal to toll service 4.4 out of 5.0.

Inspirational Leadership

October 8, 2012

Friday marked one year since Steve Jobs death and, not surprisingly, it provoke commentary and thought about the man, his leadership style and the future of Apple. Initially, I was not going to blog about Steve because I considered that there were plenty of others to do so. However, an article/blog did catch my eye and generate a bit of thought. Kathryn Cave, Editor, IDG Connect authored an article “Steve Jobs: The Model of Inspirational Leadership”.

It's in the Cloud

October 4, 2012

As I walked the floor of IT EXPO yesterday, it was almost overwhelming to see the number of cloud-based solutions. The applications, tools, partners and value propositions have become stronger. Alliances between competitors are forming to promote cloud-based solutions, APIs and standards. It is nearly inevitable that a company will implement a major business solution in the cloud over the next few years.

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