David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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SIP and VoIP

June 6, 2012

The SIP School recently released their SIP Survey 2012 which summarizes the opinions and experiences of more than 400 industry professionals. It is an excellent update on the growth and importance of SIP Trunks to service providers as a revenue source and to businesses as a better way to communicate. However, I was discussing the survey with another industry professional and his comments were only on the problems identified in the survey and not on the value add of SIP. And that misses the point of the SIP School and the reason businesses are migrating to SIP.

Facing the Music

June 1, 2012

I have avoided writing about Facebook primarily because nearly everyone else is. For full disclosure, I do not have a Facebook page. However, I do manage such a page (http://www.facebook.com/Broadvox, after all I am a big social media proponent. And therein lies the rub.

Watch Out for that Speed Bump

May 30, 2012

In the debate over Net Neutrality and Universal Service, the idea for tiered pricing of broadband usage is often a point of contention. When I entered the debate I was against tiered pricing. However, today I hold a different view. Broadband is not a community asset.

FUD and MOS Redux

May 25, 2012

In the original blog from 2010, VoIP was under attack by traditional carriers as suffering from poor quality and reliability. That is no longer the case. In fact, as I increased my U-verse bandwidth recently, the sales person spoke very well of the AT&T VoIP service. If I was not an employee of a VoIP provider, I might have been an eager convert.

SIP Trunking Cost Savings Redux

May 23, 2012

On Monday I discussed why it is difficult to tie a single cost savings number to transitioning your connectivity from dedicated PRIs to converged T1s or SIP Trunks. While most companies will see a savings, the amount is network dependent. However, there are identifiable savings components that can be easily quantified:
  • Per line cost
  • Usage cost for local inbound/outbound calling
  • Domestic long distance calling
  • International calling
  • Toll-free inbound calling

 

Per line cost can be reduced by 60-80%.  

SIP Trunking and Guacamole Redux

May 21, 2012

I wasn’t sure there would be a recipe of the week since I spent the weekend in Houston at a wedding. The wedding was for Malachi Threadgill who wrote a couple of my blogs on search engine optimization (SEO) and search engine marketing (SEM). Congratulations Malachi and Natalie! Back to food… On the drive home (about 4 hours) I decided I would eat leftover Italian seasoned fried chicken and potato salad.

What's in a Word, Small?

May 18, 2012

Defining a small business is very difficult but necessary. It is particularly important when discussing the needs of a small business versus that of a large enterprise and in too many cases the line is blurred and the result is disastrous for the small business. Since many of us have sold to enterprises, we approach a needs assessment with a myriad of questions covering a slew of categories. However, if the business is “small” the number of items to check off before determining an appropriate solution should be shorter and certainly less complex.
I generally define a small business as having more than one paid employee.

Chicago, Chicago That Toddling Town

May 16, 2012

I am in Chicago most of this week for a myriad of different meetings. The primary one is to attend International Telecoms Week (ITW). Most of you know Broadvox as a SIP Trunking service provider but our legacy is as a carrier’s carrier or wholesale SIP Termination and Origination business. In fact, nearly a third of our wholesale business is generated by terminating traffic in the US, Puerto Rico, the US Virgin Islands, and Canada.

A Sea of Change

May 14, 2012

Not one to order surf n’ turf, I surprised myself when I recommended that for Friday dinner. Gay agreed and I grilled a lobster tail and porterhouse steak, both season with Greek inspired herbs and spices. A block party was planned for Saturday and we decided to make potato salad, deviled eggs, cookies, smoked salmon, smoke cheddar cheese and grilled Italian seasoned chicken. Rain cancelled the party but the grandkids came over and helped us consume the food.

The Internet, Broadband, 4G and Jobs

May 11, 2012

As I earlier communicated this week, I listened to an economist indicate that while the Internet is creating jobs it is doing so at a pace that is far lower than those created by the manufacturing industry. While intuitively this seems true, given our role in expanding the use of the Internet and IP communications, I believe we should know what effect our daily efforts to deliver VoIP / SIP trunks is having on job creation. Interestingly, I finally, found research that quantifies the number of jobs created as a result of the interplay between the Internet, broadband and the transition from 3G to 4G on job creation. The research study, “The Employment Effects of Advances in Internet and Wireless Technology: Evaluating the Transitions from 2G to 3G and from 3G to 4G” by Robert J. Shapiro and Kevin A. Hassett offers some concrete facts, figures and analysis to quantify such job creation.
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