David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Boingo, GigSky, XCom: Why my Europe Connectivity was Awesome

A while back, I had a chance to go to MWC (news and analysis) in Barcelona, Spain and like many of you...

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WebRTC Disruption is Reaching IMS and Catching the 3GPP's Attention, But Where is eMRF?

The 3rd Generation Partnership Project (3GPP), the uniting body of telecom standard development organizations, has taken notice of WebRTC. And that...

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This is How You Do Social Media!

I received a surprise package at my doorstep today from Bright House. It seems that my tweeting about the Tampa Bay...

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The Wearable Tech Futures

Amid all the noise about the growing Internet of Things market comes the announcement that Nike is disbanding its FuelBand team....

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Why Pivot?

In business, a pivot is a strategy change (especially in Lean Startup processes). When you look at brick-and-mortar companies like RadioShack,...

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Thoughts on the Industry Right Now

All the forecasts: have any of them been accurate? Or is it just a way to sell reports? If it is,...

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Hosted PBX Sales Increasing

Blame some of it on the TDM-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is...

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Cloud Privacy, An Unreasonable Expectation?

February 17, 2012

Cloud Privacy, An Unreasonable Expectation?

This morning it was announced that Google and other companies bypassed the privacy settings of iPhone users and computers using Apple’s Safari browser. After the discovery, Google, who has been reprimanded both here and abroad for violating privacy guidelines and policies, removed language from its site indicating Safari users could trust the Safari's privacy settings to prevent tracking. In a separate story Twitter acknowledged that it had copied the entire address books from both iPhones and Android smartphones.

Where No Man Has Gone Before

February 15, 2012

NASA announced this week that it was shutting down its last mainframe which generated a few memories. The first mainframe computer that I ever worked with was an IBM 360. Granted, I was not allowed to touch it, but after teaching myself FORTRAN, I was provided time to run research programs. Yes, we not only needed permission to gain access to this new computing power but we had to schedule time to do so.

There Can Be Only One

February 13, 2012

At first I thought cooking this weekend would be light. We ate out Friday and I was looking forward to having lunch at one of my favorite restaurants on Saturday. However, that all changed when I decided to make Pretzel Buns. One of my favorite burgers on the planet is made with a pretzel bun and so few places use that type of bun. So, on Saturday, I decided to make pretzel buns.

Dialing It In

February 10, 2012

In our industry, it is easy to get excited about the future of IP communications and technological innovation. The IP community is healthy and growing faster than most businesses. It is easy as owners and managers to get caught up in the challenges and opportunities, thereby, overlooking addressable personnel issues. As we have grown sales and marketing at Broadvox, I find that I have not asked my team’s opinion of their jobs, my performance or the company in general for over a year.

IP Reflections

February 8, 2012

In attempting to better understand the impact of the FCC rules change regarding InterCarrier Compensation (ICC) and Universal Service Funding (USF), I found myself lost in a sea of IP related missives. Ignoring the obviously flawed reasoning behind the rules change, I looked for studies that could summarize their effects upon an ITSP like Broadvox. On the surface the changes appear to create a level of fairness by addressing unfair termination and access charges. However, the reality is they will negatively impact rural carriers and VoIP service providers.

Curds and the Digium Way

February 6, 2012

Curds and the Digium Way

After a week on the road at ITEXPO in Miami, I needed to take a break from restaurant food and cook. I was pleasantly surprised when asked on Friday to fix crab cakes which I partnered with a mustard cream sauce. Saturday I made liver and caramelized onions for dinner. 

Unified Communications Most Important Feature

February 3, 2012

The week was very busy for Broadvox and many of our partners. We were in Miami for the East Coast version of ITEXPO. The crowd was bigger, the sessions attended by larger audiences and the discussion points varied. But like many conferences this year, cloud computing and managed services ruled the day.

An Imperfect Storm

February 1, 2012

An Imperfect Storm

Last year after complaints by a European carrier that new services offered by Google were making it impossible to accurately predict traffic requirements which drive network expansion, I noted the need for Google and others to coordinate new product releases with service providers. This seems to still be a problem. Japanese service provider, NTT DoCoMo, suffered a signaling storm generated by an Android application.

Mixing it Up, the Good

January 30, 2012

I didn’t cook much this weekend as it turned out to be a weekend of leftovers. Friday, we ordered Mexican food and since neither of us eats very much we had quite a bit leftover. As a result, I made scrambled eggs with cheese topped with leftover ceviche and sour cream. Dinner was a seafood quesadilla served over chive mashed potatoes for Gay. I had smoky barbeque ribs and brisket with black beans and salsa.

Gone, Gone, Gone

January 27, 2012

In the month of January Broadvox lost two very good people from Sales and Marketing. While no one person is ever critical to the success of a business, losing good people can be expensive. In addition to the easily measured costs associated with salaries, bonuses and benefits there are other reasons to work very hard to reduce undesired attrition. Consider these less discussed costs:
  • Time spent researching resumes
  • The effort to contact candidates (email, phone, other)
  • Scheduling and conducting interviews
  • Company and industry knowledge lost
  • Time to get up to speed

Other factors such as search fees, impact on the organization, and expenses to relocate key employees can add thousands of dollars to the replacement cost.

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