David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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And the State of Unified Communications is Good

July 24, 2014

In continuing my review of InformationWeek’s 2014 State of Unified Communications, I want to hit on several observations. The first is to address the lingering view that the desk phone will die and all workers will become mobile workers. It is going to happen. In fact, the InformationWeek survey found that a majority of workers (53%) have already switched to softphones, smartphones or other mobile devices.

Successful Teams Enable Successful Companies

July 22, 2014

Team building is lauded by some and despised by many, as its value to a business is thought to be primarily subjective. Yet, it is clear that having group activities fosters a better work environment and improves overall productivity. However, team building exercises or events do not necessarily create teams. Teams must be conceived and built by the company or department managers and then nurtured to mature and perform optimally.

The State of Unified Communications

July 16, 2014

The 2014 State of Unified Communications by InformationWeek surveyed subscribers both large and small and had some very interesting findings. The survey had 488 respondents with 31% having more than 5000 employees slanting the results more towards larger companies than small. That is consistent with current UC implementations and does not necessarily dispute the rise in interest by SMBs.

In listing drivers for the adoption of UC business continuity was either not included as an option or respondents don’t consider it a priority.

Wired for Speed - Congratulations, Bell Labs!

July 11, 2014

Bell Labs just announced that they have been able to transmit data at 10 Gbps over a 30-meter length of bonded copper. The research unit of Alcatel-Lucent used a prototype technology called XG-FAST, an extension of G fast technology, a broadband standard in the process of finalization by the ITU. Bell Labs has demonstrated 1 Gbps symmetrical over 70 meters using a single copper pair, but exceeded that using two pairs to achieve 10 Gbps. This establishes Bell Labs as new world record holder for data transmission over copper.

The benefit of such a technology is that it can accelerate the deployment of high speed broadband by extending the life of the existing copper in the home or business.

A Rose by Any Other Name...

July 8, 2014

Globally, people today have fewer and fewer phones tethered to a wall. It is far more likely we use wireless technology to communicate and because of that solutions like hosted Unified Communications are growing in demand. Yet, identifying the device in our pocket as a phone is erroneous. Yes, it makes and receives phone calls but it does so much more.

Speaking at COMPTEL, and Speaking In General

June 27, 2014

Earlier this week, I learned that I was accepted as a moderator and speaker for the upcoming COMPTEL conference in October. The session is called, “Enabling the Mobile Worker Using Hosted Communications,” a subject with which I have great familiarity and interest. Clearly, it is an opportunity for me to represent ANPI, but it is also an opportunity to inform about the measurable benefits of developing and supporting an effective mobile workforce.

It is estimated that work-at-home, telecommuting workers or those working outside of the office (sales, travelers, etc.) make up nearly 30% of the US workforce, according to The American Community Survey.

End of Life Plans for TDM

June 24, 2014

The transition from TDM to IP communications has been underway by enterprises and SMBs for a long time. A few years ago, it was estimated that 85% of enterprises leverage VoIP – and, more recently, 12% of SMBs – have discovered it, as well. Service providers have, for the most part, been less aggressive to state the value of the transition. That is, until now.

The 2014 SIP Survey is Here

June 17, 2014

SIP is no longer an unknown form of communications protocol. Hundreds of thousands of companies have embraced SIP Trunking, if not millions. The SIP Survey, conducted by the SIP School, does not attempt to determine the level of penetration; rather, it is unique in attempting to understand the problems or concerns of those implementing SIP Trunks.

Graham Francis, CEO of The SIP School, has created a business that offers the IP Community the ability to learn about SIP and become certified to market, sell, install or trouble shoot SIP-based products.

Starbucks to Provide Even More Energy

June 12, 2014

I’m not sure if the following will increase Internet or Wi-Fi traffic, but it will certainly increase competition for seating at your favorite coffee shop. In conjunction with Duracell, Starbucks will rollout special charging stations built into tables to wirelessly charge your cell phone. The clear pun here is that you can now get a cup of coffee and a table, and really charge your batteries.

Over the next three years, Starbucks intends to install more than 100,000 Powermat charge pads into tables in all of its Starbucks and Teavana locations.

The Trend Towards Unified Communications Continues

June 6, 2014

This week, Infonetics released their latest growth tracking numbers for Unified Communications. According to their press release, the growth in the enterprise segment was up 27% for 1Q14 over 1Q13. For a business or service provider such as ANPI, this is very good news. But several other findings are also worth noting.

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