David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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Where No Man Has Gone Before

February 15, 2012

NASA announced this week that it was shutting down its last mainframe which generated a few memories. The first mainframe computer that I ever worked with was an IBM 360. Granted, I was not allowed to touch it, but after teaching myself FORTRAN, I was provided time to run research programs. Yes, we not only needed permission to gain access to this new computing power but we had to schedule time to do so.

There Can Be Only One

February 13, 2012

At first I thought cooking this weekend would be light. We ate out Friday and I was looking forward to having lunch at one of my favorite restaurants on Saturday. However, that all changed when I decided to make Pretzel Buns. One of my favorite burgers on the planet is made with a pretzel bun and so few places use that type of bun. So, on Saturday, I decided to make pretzel buns.

Dialing It In

February 10, 2012

In our industry, it is easy to get excited about the future of IP communications and technological innovation. The IP community is healthy and growing faster than most businesses. It is easy as owners and managers to get caught up in the challenges and opportunities, thereby, overlooking addressable personnel issues. As we have grown sales and marketing at Broadvox, I find that I have not asked my team’s opinion of their jobs, my performance or the company in general for over a year.

IP Reflections

February 8, 2012

In attempting to better understand the impact of the FCC rules change regarding InterCarrier Compensation (ICC) and Universal Service Funding (USF), I found myself lost in a sea of IP related missives. Ignoring the obviously flawed reasoning behind the rules change, I looked for studies that could summarize their effects upon an ITSP like Broadvox. On the surface the changes appear to create a level of fairness by addressing unfair termination and access charges. However, the reality is they will negatively impact rural carriers and VoIP service providers.

Curds and the Digium Way

February 6, 2012

Curds and the Digium Way

After a week on the road at ITEXPO in Miami, I needed to take a break from restaurant food and cook. I was pleasantly surprised when asked on Friday to fix crab cakes which I partnered with a mustard cream sauce. Saturday I made liver and caramelized onions for dinner. 

Unified Communications Most Important Feature

February 3, 2012

The week was very busy for Broadvox and many of our partners. We were in Miami for the East Coast version of ITEXPO. The crowd was bigger, the sessions attended by larger audiences and the discussion points varied. But like many conferences this year, cloud computing and managed services ruled the day.

An Imperfect Storm

February 1, 2012

An Imperfect Storm

Last year after complaints by a European carrier that new services offered by Google were making it impossible to accurately predict traffic requirements which drive network expansion, I noted the need for Google and others to coordinate new product releases with service providers. This seems to still be a problem. Japanese service provider, NTT DoCoMo, suffered a signaling storm generated by an Android application.

Mixing it Up, the Good

January 30, 2012

I didn’t cook much this weekend as it turned out to be a weekend of leftovers. Friday, we ordered Mexican food and since neither of us eats very much we had quite a bit leftover. As a result, I made scrambled eggs with cheese topped with leftover ceviche and sour cream. Dinner was a seafood quesadilla served over chive mashed potatoes for Gay. I had smoky barbeque ribs and brisket with black beans and salsa.

Gone, Gone, Gone

January 27, 2012

In the month of January Broadvox lost two very good people from Sales and Marketing. While no one person is ever critical to the success of a business, losing good people can be expensive. In addition to the easily measured costs associated with salaries, bonuses and benefits there are other reasons to work very hard to reduce undesired attrition. Consider these less discussed costs:
  • Time spent researching resumes
  • The effort to contact candidates (email, phone, other)
  • Scheduling and conducting interviews
  • Company and industry knowledge lost
  • Time to get up to speed

Other factors such as search fees, impact on the organization, and expenses to relocate key employees can add thousands of dollars to the replacement cost.

Play Fair and Share

January 25, 2012

One of the early lessons we learn as children is to play fair and share with others. For most of my life this was a useful phrase. However, with the advent of the Internet and the ability to share copyrighted content with anyone connected to the net, sharing has become a major issue. When I first learned of the Stop Online Piracy Act (SOPA) and the Protect IP Act (PIPA), I knew I would be opposed to their provisions.
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