David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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Serious Mumbo Jumbo Gumbo

February 20, 2012

I was reminded that Mardi Gras is this week and was offered a gumbo recipe to try. First of all, I seldom use any recipes when cooking. I prefer to use my understanding of food elements or cuisines to develop recipes. Second, I am very serious about food from New Orleans, I enjoy fixing all it from Cajun to Creole to just plan good.

Cloud Privacy, An Unreasonable Expectation?

February 17, 2012

Cloud Privacy, An Unreasonable Expectation?

This morning it was announced that Google and other companies bypassed the privacy settings of iPhone users and computers using Apple’s Safari browser. After the discovery, Google, who has been reprimanded both here and abroad for violating privacy guidelines and policies, removed language from its site indicating Safari users could trust the Safari's privacy settings to prevent tracking. In a separate story Twitter acknowledged that it had copied the entire address books from both iPhones and Android smartphones.

Where No Man Has Gone Before

February 15, 2012

NASA announced this week that it was shutting down its last mainframe which generated a few memories. The first mainframe computer that I ever worked with was an IBM 360. Granted, I was not allowed to touch it, but after teaching myself FORTRAN, I was provided time to run research programs. Yes, we not only needed permission to gain access to this new computing power but we had to schedule time to do so.

There Can Be Only One

February 13, 2012

At first I thought cooking this weekend would be light. We ate out Friday and I was looking forward to having lunch at one of my favorite restaurants on Saturday. However, that all changed when I decided to make Pretzel Buns. One of my favorite burgers on the planet is made with a pretzel bun and so few places use that type of bun. So, on Saturday, I decided to make pretzel buns.

Dialing It In

February 10, 2012

In our industry, it is easy to get excited about the future of IP communications and technological innovation. The IP community is healthy and growing faster than most businesses. It is easy as owners and managers to get caught up in the challenges and opportunities, thereby, overlooking addressable personnel issues. As we have grown sales and marketing at Broadvox, I find that I have not asked my team’s opinion of their jobs, my performance or the company in general for over a year.

IP Reflections

February 8, 2012

In attempting to better understand the impact of the FCC rules change regarding InterCarrier Compensation (ICC) and Universal Service Funding (USF), I found myself lost in a sea of IP related missives. Ignoring the obviously flawed reasoning behind the rules change, I looked for studies that could summarize their effects upon an ITSP like Broadvox. On the surface the changes appear to create a level of fairness by addressing unfair termination and access charges. However, the reality is they will negatively impact rural carriers and VoIP service providers.

Curds and the Digium Way

February 6, 2012

Curds and the Digium Way

After a week on the road at ITEXPO in Miami, I needed to take a break from restaurant food and cook. I was pleasantly surprised when asked on Friday to fix crab cakes which I partnered with a mustard cream sauce. Saturday I made liver and caramelized onions for dinner. 

Unified Communications Most Important Feature

February 3, 2012

The week was very busy for Broadvox and many of our partners. We were in Miami for the East Coast version of ITEXPO. The crowd was bigger, the sessions attended by larger audiences and the discussion points varied. But like many conferences this year, cloud computing and managed services ruled the day.

An Imperfect Storm

February 1, 2012

An Imperfect Storm

Last year after complaints by a European carrier that new services offered by Google were making it impossible to accurately predict traffic requirements which drive network expansion, I noted the need for Google and others to coordinate new product releases with service providers. This seems to still be a problem. Japanese service provider, NTT DoCoMo, suffered a signaling storm generated by an Android application.

Mixing it Up, the Good

January 30, 2012

I didn’t cook much this weekend as it turned out to be a weekend of leftovers. Friday, we ordered Mexican food and since neither of us eats very much we had quite a bit leftover. As a result, I made scrambled eggs with cheese topped with leftover ceviche and sour cream. Dinner was a seafood quesadilla served over chive mashed potatoes for Gay. I had smoky barbeque ribs and brisket with black beans and salsa.
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