David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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How do You Iron Chef?

January 23, 2012

This past weekend was very interesting as I did a home work assignment for one of my wife’s students. Gay teaches at a small college in Dallas that has a culinary school. One of the tests is to look at a list of ingredients and put together an appetizer and main course. The student, having read a few of my Monday blogs, asked me to work with a flat iron steak and puff pastry for an appetizer and rabbit as a main course.

Punting can be Good

January 13, 2012

Wednesday when I used the word “punt” to describe the option of moving to a fully managed solution, I expected a few comments but surprisingly received very few. So, without being pushed I’ll explain why punting is a good thing. Most people consider punting a play that is called after the offense has failed but consider this it is also used to improve your field position. Selecting a fully managed or hosted solution does the same thing.

To Purchase, Subscribe or Punt

January 11, 2012

I filled out a questionnaire last week that had as a question the supposition that PBXs were going the way of the dodo bird. Cloud computing and hosted communications are viewed as making hardware purchases extinct. I do not hold that outlook. Broadvox has a major business segment that is focused on offering hosted communications.

Braciole, Not Always Italian

January 9, 2012

We ordered Thai food for dinner Friday (soup and two entrées). It was very good. Saturday we decided to eat the leftover Thai (it was really good). So, Sunday was my only day of cooking.

Why Perform Customer Analytics?

January 6, 2012

The 80:20 rule is more than a common concept. It is formally known as the Pareto principle.  An Italian economist, Vilfredo Pareto, developed the principle by observing that 20% of the pea pods in his garden contained 80% of the peas. He applied this observation to land ownership and in 1906 found that 80% of the land in Italy was owned by 20% of the people.

A Refreshing Bit of News

January 4, 2012

Happy New Year! My goodness but it feels like it has been weeks since I wrote this blog. Yet, I find myself wondering how to start off 2012. Although, it is a Wednesday, I do think I should share a little bit about my food adventures the last week of the year.

Ten Wonderful More Days

December 21, 2011

This is my last blog of the year and rather than throw more statistics at you I decided to offer some end of year thoughts. I considered writing about the benefits of working from home, or the growth experienced by MagicJack, or the end of the merger of AT&T and T-Mobile, but none of them seem to be year ending types of stories. Instead, I will offer some brief musings.

Broadvox began the year by acquiring Cypress Communications and ended the year integrating most of its organizational business units.

Forecasting Chicken, Steak and Fairness

December 19, 2011

Last week was an exploration of chicken. I purchased three chicken breasts and decided to create a different chicken dish for three consecutive nights (all three breasts were brined for 24 hours in water, salt and lemon juice, rinsed and returned to the refrigerator). The first night was a stuffed on the bone chicken breast. The stuffing consisted of sautéed chopped trumpet mushrooms and garlic which was added to a mixture of lebni, chopped spinach, chopped slivered almonds, marjoram, parmesan cheese, salt and pepper.

Video Conferencing: an Arrow for the UC Quiver

December 16, 2011

Time after time analysts have incorrectly forecasted the seminal event for creating major pull for video conferencing. Earlier, this year, I indicated that the sales and growth trend for the market seems to be on the right path. Video conferencing solutions for the desktop are very inexpensive to acquire, simple to install and fairly effective as a communications tool. Moreover, solutions for the office can be had for thousands of dollars versus tens of thousands of dollars.

A Not So Weighty Issue

December 14, 2011

First, I want to remind you that we have understood energy to have mass or weight for years. E=mc2 is the currently accepted truth of that. Professor John Kubiatowicz, a computer scientist at the University of California, Berkeley, noted that storing new data involves holding electrons in a fixed place in the device's memory. And that keeping those electrons still takes energy, approximately one billionth of a microjoule per bit of data.
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