David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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How do You Iron Chef?

January 23, 2012

This past weekend was very interesting as I did a home work assignment for one of my wife’s students. Gay teaches at a small college in Dallas that has a culinary school. One of the tests is to look at a list of ingredients and put together an appetizer and main course. The student, having read a few of my Monday blogs, asked me to work with a flat iron steak and puff pastry for an appetizer and rabbit as a main course.

Punting can be Good

January 13, 2012

Wednesday when I used the word “punt” to describe the option of moving to a fully managed solution, I expected a few comments but surprisingly received very few. So, without being pushed I’ll explain why punting is a good thing. Most people consider punting a play that is called after the offense has failed but consider this it is also used to improve your field position. Selecting a fully managed or hosted solution does the same thing.

To Purchase, Subscribe or Punt

January 11, 2012

I filled out a questionnaire last week that had as a question the supposition that PBXs were going the way of the dodo bird. Cloud computing and hosted communications are viewed as making hardware purchases extinct. I do not hold that outlook. Broadvox has a major business segment that is focused on offering hosted communications.

Braciole, Not Always Italian

January 9, 2012

We ordered Thai food for dinner Friday (soup and two entrées). It was very good. Saturday we decided to eat the leftover Thai (it was really good). So, Sunday was my only day of cooking.

Why Perform Customer Analytics?

January 6, 2012

The 80:20 rule is more than a common concept. It is formally known as the Pareto principle.  An Italian economist, Vilfredo Pareto, developed the principle by observing that 20% of the pea pods in his garden contained 80% of the peas. He applied this observation to land ownership and in 1906 found that 80% of the land in Italy was owned by 20% of the people.

A Refreshing Bit of News

January 4, 2012

Happy New Year! My goodness but it feels like it has been weeks since I wrote this blog. Yet, I find myself wondering how to start off 2012. Although, it is a Wednesday, I do think I should share a little bit about my food adventures the last week of the year.

Ten Wonderful More Days

December 21, 2011

This is my last blog of the year and rather than throw more statistics at you I decided to offer some end of year thoughts. I considered writing about the benefits of working from home, or the growth experienced by MagicJack, or the end of the merger of AT&T and T-Mobile, but none of them seem to be year ending types of stories. Instead, I will offer some brief musings.

Broadvox began the year by acquiring Cypress Communications and ended the year integrating most of its organizational business units.

Forecasting Chicken, Steak and Fairness

December 19, 2011

Last week was an exploration of chicken. I purchased three chicken breasts and decided to create a different chicken dish for three consecutive nights (all three breasts were brined for 24 hours in water, salt and lemon juice, rinsed and returned to the refrigerator). The first night was a stuffed on the bone chicken breast. The stuffing consisted of sautéed chopped trumpet mushrooms and garlic which was added to a mixture of lebni, chopped spinach, chopped slivered almonds, marjoram, parmesan cheese, salt and pepper.

Video Conferencing: an Arrow for the UC Quiver

December 16, 2011

Time after time analysts have incorrectly forecasted the seminal event for creating major pull for video conferencing. Earlier, this year, I indicated that the sales and growth trend for the market seems to be on the right path. Video conferencing solutions for the desktop are very inexpensive to acquire, simple to install and fairly effective as a communications tool. Moreover, solutions for the office can be had for thousands of dollars versus tens of thousands of dollars.

A Not So Weighty Issue

December 14, 2011

First, I want to remind you that we have understood energy to have mass or weight for years. E=mc2 is the currently accepted truth of that. Professor John Kubiatowicz, a computer scientist at the University of California, Berkeley, noted that storing new data involves holding electrons in a fixed place in the device's memory. And that keeping those electrons still takes energy, approximately one billionth of a microjoule per bit of data.
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