David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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Poke Me but is that a Book

October 17, 2011

I am on vacation this week and for that reason the blog is a little late today. Cooking is a little difficult from a hotel room but if you have this for while you know I am going to make some interesting things. My wife and I have two styles of vacations, one where we are true tourists and the other where we exercise and relax. This is the latter.

Got a Beef with That?!

October 10, 2011

Friday I enjoyed my favorite pizza for dinner. It had been so long since I order it the owner of the business asked me if everything was okay. It was, of course, but with travel and other activities, I just hadn’t thought of having pizza. Anyway, Saturday was also a special treat.

October 7, 2011

Good Mourning in America

Yesterday, when asked if my blog was going to be about Steve Jobs, I said “No”. Not because of any negative thoughts but I did not see how I could add to the accolades or remembrances written by so many. However, I decided to consider what we could learn from his life.

No Surprises Here

October 5, 2011

Although, I did not expect to speak during COMPTEL, it proved to be an interesting discussion regarding how current telecom trends are impacting merger and acquisition activity. Clearly, M&A activity in telecom cannot be boiled down to a single issue or technology but it is interesting to see the amount of new money poised to support the purchases. While I support Broadvox’s efforts with marketing information or opinions on targeted companies, I am not a part of the financial discussions. So learning that equity firms and investment banks were actively pursuing efforts to fund M&A activity was interesting.

Smoked

October 3, 2011

Friday and Saturday were a bust for cooking. Since we are having some painting done the fumes in the house were too much and we went out to eat both days. However, after sleeping with the windows open and the fans going all night Sunday was a good day for cooking. I began with an omelette stuffed with sweet and spicy shrimp.

You are Running Out of Cans and String

September 30, 2011

Last week I read an email subject line regarding the top 10 reasons you should get a new phone system. I am certain the authors or sponsors of gave out some good information. However, I am also certain that they did not consider any of the following reasons. Therefore, please accept my view and some other members of the Broadvox family on why a business should consider replacing their legacy phone system.

Who is Servicing Your Customers?

September 28, 2011

Segmenting the businesses by small, medium and large has often been a source of disagreement. However, one thing we know to be true. Small businesses are the engine that drives our economy. As such it is worth noting that there are at least 4 million small businesses claiming more than one employee.

Dried and True

September 26, 2011

Although it seems as if I didn’t do much cooking this weekend, when I include all meals, it was pretty busy. The real problem is that I didn’t make anything new. There are times when I am interested in eating one or more of my favorite dishes. That happened to be the case this weekend.

The Benefits of Retiring the Grand Dame

September 23, 2011

Terminating the PSTN will be a very good thing for consumers and businesses. The first real benefit is that the cost of the service will be less. Whether the replacement is IP based or a mobile solution, supporting the underlying infrastructure is cheaper than laying copper or fiber. Therefore, the price will be less.

The End of Ubiquity

September 21, 2011

The Public Switched Telephone Network (PSTN) services nearly 97% of Americans. This means that almost every home, business and dwelling in the US has the opportunity to purchase a landline connection. If the PSTN is to be replaced by IP communications and mobile networks, then the level of penetration and broadband access must increase dramatically. Whereas, there is concern in Congress about the cost of VoIP and mobile services, it is interesting to note that minorities and low income families lead the way in abandoning landline access and using wireless exclusively.
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