David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Poke Me but is that a Book

October 17, 2011

I am on vacation this week and for that reason the blog is a little late today. Cooking is a little difficult from a hotel room but if you have this for while you know I am going to make some interesting things. My wife and I have two styles of vacations, one where we are true tourists and the other where we exercise and relax. This is the latter.

Got a Beef with That?!

October 10, 2011

Friday I enjoyed my favorite pizza for dinner. It had been so long since I order it the owner of the business asked me if everything was okay. It was, of course, but with travel and other activities, I just hadn’t thought of having pizza. Anyway, Saturday was also a special treat.

October 7, 2011

Good Mourning in America

Yesterday, when asked if my blog was going to be about Steve Jobs, I said “No”. Not because of any negative thoughts but I did not see how I could add to the accolades or remembrances written by so many. However, I decided to consider what we could learn from his life.

No Surprises Here

October 5, 2011

Although, I did not expect to speak during COMPTEL, it proved to be an interesting discussion regarding how current telecom trends are impacting merger and acquisition activity. Clearly, M&A activity in telecom cannot be boiled down to a single issue or technology but it is interesting to see the amount of new money poised to support the purchases. While I support Broadvox’s efforts with marketing information or opinions on targeted companies, I am not a part of the financial discussions. So learning that equity firms and investment banks were actively pursuing efforts to fund M&A activity was interesting.

Smoked

October 3, 2011

Friday and Saturday were a bust for cooking. Since we are having some painting done the fumes in the house were too much and we went out to eat both days. However, after sleeping with the windows open and the fans going all night Sunday was a good day for cooking. I began with an omelette stuffed with sweet and spicy shrimp.

You are Running Out of Cans and String

September 30, 2011

Last week I read an email subject line regarding the top 10 reasons you should get a new phone system. I am certain the authors or sponsors of gave out some good information. However, I am also certain that they did not consider any of the following reasons. Therefore, please accept my view and some other members of the Broadvox family on why a business should consider replacing their legacy phone system.

Who is Servicing Your Customers?

September 28, 2011

Segmenting the businesses by small, medium and large has often been a source of disagreement. However, one thing we know to be true. Small businesses are the engine that drives our economy. As such it is worth noting that there are at least 4 million small businesses claiming more than one employee.

Dried and True

September 26, 2011

Although it seems as if I didn’t do much cooking this weekend, when I include all meals, it was pretty busy. The real problem is that I didn’t make anything new. There are times when I am interested in eating one or more of my favorite dishes. That happened to be the case this weekend.

The Benefits of Retiring the Grand Dame

September 23, 2011

Terminating the PSTN will be a very good thing for consumers and businesses. The first real benefit is that the cost of the service will be less. Whether the replacement is IP based or a mobile solution, supporting the underlying infrastructure is cheaper than laying copper or fiber. Therefore, the price will be less.

The End of Ubiquity

September 21, 2011

The Public Switched Telephone Network (PSTN) services nearly 97% of Americans. This means that almost every home, business and dwelling in the US has the opportunity to purchase a landline connection. If the PSTN is to be replaced by IP communications and mobile networks, then the level of penetration and broadband access must increase dramatically. Whereas, there is concern in Congress about the cost of VoIP and mobile services, it is interesting to note that minorities and low income families lead the way in abandoning landline access and using wireless exclusively.
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