David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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PBX Sales Are Growing Again

July 13, 2011

According to a study released in June by Eastern Management Group, sales of PBXs in 2010 grew 16% over 2009. Moreover, SIP Trunks are installed on 45% of newly installed IP PBXs. This remains consistent with what many of the Broadvox VARs are experiencing. The growth in PBX sales is crosses SMBs and enterprises with each looking to benefit from decreased cost and improved productivity through PBX upgrades, replacement and new installs.

The market leaders are the usual suspects with a couple of surprises.

Surprising Consumption

July 11, 2011

This weekend the Broadvox and Cypress management team met at our CEO’s home in Ohio for business discussions and dinner. Two of us were asked to cook for the 21 attendees. Frank Grillo, EVP Applications, Implementation and Support, and I accepted the challenge without pause. Please consider, we would have no time for advance preparation, work in an unfamiliar kitchen with unfamiliar tools and try to blend our styles of cooking.

Red, White and ooVoo

July 1, 2011

As the Fourth of July is approaching with many on vacation, I’ll make this brief. I was wondering what I could find that would tie our country’s independence to IP Communications. Clearly, it wasn’t around during the Revolutionary war and no amount of spin can change that. Perhaps, a few of us will forego traveling to an actual fireworks display and watch it over the web or replays on YouTube. But that is hardly worth noting.

No Patent Pending, Just Heat

June 27, 2011

Last week we were dining at a new restaurant when my wife said she wanted to order the pull pork sliders. I reminded her we had pulled pork at home and promised to make a more interesting version within days. Instead she ordered a crab cake and took me at my word. My pulled pork sliders took her on a culinary journey.

RIP RIM

June 24, 2011

Once a darling of Wall Street, RIM has fallen from a market value of $83 billion to $15 billion in just a few years. Moreover, there is no end in sight to their market share loss. Even their hold on corporate America is giving way. For the first time since I have been at Broadvox, an Apple iPhone is now considered acceptable by IT as a company phone.

Follow Me on Tweeter

June 22, 2011

Yesterday Texas Governor Rick Perry implored attendees at Right Online, a conference for conservative bloggers and social networkers, to follow him on “Tweeter”. Aside from the incorrect naming of the site, it is indeed interesting that nearly every candidate running for the office of President of the United States is utilizing the Internet to get out their message. Jon Huntsman, Newt Gingrich, Mitt Romney and others have first announced their intentions by launching a YouTube video or tweeting to their followers. Of course, we also have the less than stellar usage by Congressman Anthony Weiner posting an undesirable photo to one of his followers.

It's Not That Time of Year

June 20, 2011

I tend to look back on my weekends and think I didn’t cook very much. As usual though, once I take stock of each day, I begin to realize that I was in the kitchen more than I thought. Saturday, I made breakfast sandwiches (egg, cheese, bacon on whole wheat). It is a simple recipe and I will share it with you in a future blog.

Because

June 17, 2011

The QWERTY keyboard was designed to slow typing down. Early typewriters jammed when typists hit the keys too hard and fast. By moving the most used keys under the weakest fingers and forcing the use of the left hand (slightly impairing right handed users) the mechanical devices performed better even though the design reduced speed and productivity. Interestingly, this keyboard with all of its known flaws continues to be the world standard because it is the world standard.

Think

June 15, 2011

IBM is celebrating its 100th year as a business and for that I congratulate them. Consequently, IBM is getting a bit more press and we can gain insight into how they accomplished such a feat. Last Sunday on CBS Sunday Morning one of the feature stories covered IBM and its history. Most of us are aware of IBM’s start as a developer of mechanical machines for tabulating things and money.

Pork and Beans, Frost and Sullivan

June 13, 2011

Cooking seemed a little light this weekend until I thought through everything I made. Friday was Buffalo wings with a habanero Roquefort cheese sauce and curly fries seasoned with sea salt, black pepper and freshly grated Parmigiano-Reggiano cheese. Saturday, I made a sausage mixture of breakfast sausage, sweet Italian sausage and various spices. The mixture was then encased in a woven mat of bacon.
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