David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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Whew! It's Finally over!

May 6, 2011

Whew! It’s Finally over!

The Broadvox 2011 Partner Summit ended yesterday and it was an event enjoyed by all. We were very happy to have over 130 attendees and 19 sponsors:

  • Aastra
  • ABP Technology
  • AudioCodes
  • BroadSoft
  • Cisco
  • Covad
  • Digium
  • Epygi
  • ICON Voice Networks
  • Ingate
  • Inventive Labs
  • Jazinga
  • Patton Electronics
  • ScanSource
  • snom
  • The SIP School
  • TMCnet
  • Verio
  • X4 Solutions
During the event Broadvox and Cypress communications made three important announcements.

Asparagus Aspirations

May 2, 2011

I really enjoy Thai food and I make a decent chicken with green curry, but Friday, we had Spicy Thai Noodles and Beef. For more of a well rounded dish I added haricot verts and peas, delicious. Saturday was beer brats, with onions sautéed and serve in a beer reduction and homemade fries tossed with sea salt. Sunday dinner featured grilled scallops wrapped in apple smoked bacon with a chipotle mayonnaise. One quick bit of advice.

Please Take a Moment

April 29, 2011

The country has taken a devastating blow this week with the death and destruction caused by a historical weather system. It is estimated that more than a hundred tornados were confirmed this week. As many of you know the death toll for this unusual weather has exceeded 300 people with thousands left homeless. It is easy to go about our day to day activities and ignore what has transpired but we should not.

How much do You Pay?

April 27, 2011

IP Communications utilizes the skills of traditional telecom and information technology (IT). However, most of us with the telecom backgrounds have conceded that the bulk of the work and authority lies with the IT department. As such, it is important to understand what you should be paying the members of your IT organization.

InformationWeek has released its annual salary survey with some interesting results.

You say Tomato and I say Get the Heck Out of My Phone

April 25, 2011

I am often asked about my taste for fast food. Well Friday I did have fried chicken from Pollo Campero. Southern fried chicken will always be my favorite, but this Latin version is very good. I made an heirloom tomato salad as a side dish.

A Revealing Bite of the Apple

April 22, 2011

Apple faces new scrutiny over the hidden application that stores information about where its phones go every day. Perhaps, I am the only one that gets it but Apple was not trying to track the user, rather some genius in the company wanted to know the whereabouts of the phone, the user was just incidental. The real question is why develop an application that keeps an eye on the iPhone but then doesn’t transfer the information back to, well, that genius. Moreover, while Apple users, politicians, and Apple are paying attention to all of the hoopla now, where was the indignation when this was first reported?

SIP 2.0

April 20, 2011

Understanding SIP is paramount to VARs or IT shops delivering VoIP in any fashion. The point was made very clear to meet a few weeks ago that SIP is the protocol of choice in nearly every implementation or delivery of VoIP. SIP is in the IADs, routers, modems, cable set boxes, SBCs, etc. A business or consumer may not know they are using SIP but it is there.

Welcome to Potatoes, Onions and Oz

April 18, 2011

It was another great weekend for the foodie in me. The new grill and I played well together each day. Friday was grilled Cornish game hen that was marinated in Chinese five-spice, soy and sesame seed oil. Saturday, we enjoyed a rather messy burger called a Jucy Lucy. This burger is popular in Minneapolis at two bars, Matt’s Bar and the 5-8 Club. They have been featured on the Food Network and the Travel Channel.

The Best of the Blog 2010

April 15, 2011

Perhaps you are new to this blog (and I say welcome), or you may have been reading since 2008 when the blog started (in which case I say thanks for reading). However, today is a chance for you to read some of the blogs that address our industry’s most pressing issues (net neutrality, USF, ICC, etc.), or our greatest opportunities (unified communications), or how to position a premise PBX solution versus a managed hosted PBX solution, or just some interesting facts about where IP communications is going, because the SIP and Serve Best of the Blog for 2010 by David Byrd is now available.

2010 was an interesting year with many expected and unexpected changes. Personally, I found the national media’s brief interest in net neutrality a bit of a surprise, although, their lack of reporting on the final rules changes was no surprise.

We Need a Little PR

April 13, 2011

This morning Broadvox and Cypress Communications are taking a major step in continuing to grow our company. We are meeting with our first Public Relations (PR) firm. Previously, we have used industry media, industry events and the Internet to gain visibility and to get our messages out. We will continue to do those things but we are preparing to step onto a larger stage.
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