David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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The Voices of Unified Communications through Podcasting

March 23, 2011

It is very common as you walk through the various expositions and events in our industry to see interviews taking place either on the show floor or in some more private area. Generally, I will sit for an interview in either the Broadvox booth or in the established video area. However, up until this year, I had not done a podcast. Doug Green, of Telecom Reseller, finally got me to do one on the merger of Broadvox and Cypress Communications during IT EXPO and while I was at COMPTEL, he got me to sit again.

Scrambling to Grow, Slowly and Thoughtfully

March 21, 2011

The past weekend was good for dining as well as cooking. Friday was casual with burgers and chicken fried steak. Saturday, I cooked corned beef and smoked pastrami. Sunday was a fried Cornish game hen and a Caesar salad.

From SNL to the Senate, the Honorable Al Franken

March 18, 2011

I was not one of those that felt Ronald Reagan did not have the stuff to be President of the United States. He was older than I and “Bed Time for Bonzo” was not on my must watch list. Even Sonny Bono didn’t cause much of a blink for me. He and Cher had split up seven years before he ran for the US House of Representatives.

Teaching Old Dogs New Tricks

March 16, 2011

Consider that years ago attempting to market to SMBs was a very expensive proposition. The number of SMBs is in the millions and traditional mass marketing cost is in the hundreds of thousands to millions of dollars. With the advent of Search Engine Marketing (SEM) that has changed. In fact, it is easier to model the buying behavior of SMBs today than Enterprises.

Pause to Taste the Sauce

March 14, 2011

It was a short weekend given the need to travel to the Channel Partners show in Las Vegas on Sunday. Therefore the only cooking I did was a salmon egg Napoleon for breakfast on Saturday. I didn’t make it with the intent of having a recipe as it was my first attempt. I made it with toasted and buttered marble rye (rye and pumpernickel), a layer of smoked salmon, lightly scrambled eggs with diced tomato, and cream cheese salmon roe sauce.

Geo Targeted SEO for SIP Trunking

March 11, 2011

Previously, I discussed the value of geo-targeting using Google. In the last couple of weeks we have developed our first geo-targeted SEO campaign. As a result of the merger with Cypress Communications, Broadvox inherited over 600 buildings with shared tenant services customers. The sheer number of customers and potential prospects these 600 buildings represent require contemporary marketing methodologies.

FIFO Meets First to File

March 9, 2011

A story that will have implications for every inventor and Research and Development (R&D) organization across the US came to my attention this morning. The US Senate has voted to change the US patent system. Called the America Invents Act the Senate approved significant changes to our patent system by a vote of 95-5. Given the current climate in Washington, I am amazed that something important to our future could garner that kind of support.

Gnocchi isn't New and neither is DDoS

March 7, 2011

Breaking the fast Friday night was both exciting and anticlimactic. I decided on having Pollo Asado using Cornish game hens rather than chicken. I marinated a Cornish Game hen in salt, adobe seasonings, Mexican oregano, achiote sauce, water, orange, pineapple, lime and lemon juice for 24 hours. I then grilled it along with lightly oiled and seasoned red onion wedges, split jalapenos, quartered tomatoes, and sliced bell peppers.

It's Getting Really Cloudy Out There

March 4, 2011

Enterprise Connect had one subject with many minds, Cloud Computing. Since it is necessary to say what you intend to do in the cloud, the simplest announcements state Unified Communications (UC), more complicated Unified Communications as a Service (UCaaS) and the fence sitters, Unified Communications and Collaboration (UC&C). The bottom line is that you could not walk an aisle on the show floor or listen to more than a few speakers before hearing praises of UC. Earlier this week, I was reading an interview with IBM’s Samuel Palmisano regarding decisions they have made to position IBM in the new era of cloud computing.

How Big is the Virtual PBX Market?

March 2, 2011

Yesterday while I was interviewing a candidate to join Broadvox, I was asked the simple question “How big is the market for C4 IP and GO!VBX?” What makes the answer interesting is to understand the target markets and underlying technologies of the two platforms. C4 IP is intended for enterprise customers given the per seat cost and CENTREX like feature set. GO!VBX is positioned for the SMB market with potential to support an array of third party software and hardware solutions. Both products have options that move them from being business communications platforms to providing the most advanced Unified Communications capabilities.

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