David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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There is No I in Team

October 13, 2010

We are in Cleveland holding our quarterly sales meeting. It's an exciting week as we celebrate nearly 40% growth year over year and a record number of turn ups. However, the question that I wanted to address this week was whether building a sales team was important. Selling is an individual sport more similar to golf than football.

Risotto with Asparagus and Artichoke Hearts

October 12, 2010

Ingredients

  • 1 tablespoon olive oil
  • 1 tablespoon butter
  • 1 shallot, finely chopped
  • 3 ounces asparagus, 1 inch dice
  • 3 ounces artichoke hearts, inch slices (frozen is preferred over canned)
  • 1 Serrano pepper, seeds removed, finely chopped
  • 1 garlic clove, minced
  • teaspoon Kosher salt
  • teaspoon freshly ground black pepper
  • 1 cup Arborio rice
  • cup dry white wine
  • 3 cups chicken broth
  • 2 ounces grated Parmesan cheese, approximately 1/2 cup
  • cup heavy cream

Directions

In a small pot heat chicken broth to simmering.

In a 3 quart saucepan over medium heat, add the olive oil and butter. Add the shallot, asparagus, artichoke hearts, Serrano pepper, garlic, salt and pepper.

Risotto and Leadership

October 12, 2010

Last weekend I cooked every day. This weekend, I only cooked on Sunday. My wife made a very nice pasta with tuna dish Friday. Saturday, we ate out and that left Sunday.

The Legend of Telemarketing

October 6, 2010

I arrived at IT EXPO Monday morning with a very busy schedule. I was on three panels on Monday along with a video interview. On Tuesday, I represented Broadvox on three additional panels, one solo presentation, press interview, new product interview, and best of show interview. The work was necessary because Broadvox had a number of announcements to make.

Pumping up Meatloaf and Traffic

October 4, 2010

Every dish I made this weekend could have been the recipe of the week. However, on Friday, I decided that the winning dish would be something I have never made, usually did not like and never understood. My decision was based upon my wife's love for the dish, its perception of being one of those comfort foods and the challenge to update something so iconic. However, I needed back up dishes in case I failed.

And Congress Steps Over It

October 1, 2010

While many of us look forward to when congress does even less that it's doing today, there are times when we need them to act. Resolving the concerns regarding net neutrality is one of those times. House Energy and Commerce chairman, Democrat Henry Waxman, was leading the effort to propose a less obtrusive method to ensure that carriers did not abuse the power they have over their customers. The bill would have allowed the FCC to address network neutrality issues on a case-by-case basis with the authority to impose a maximum penalty of $2 million for violations by an ISP.

VoIP Services Market Continues Upward Trend

September 29, 2010

ABI Research has released a new forecast identifying the continued double digit growth of the VoIP services market. They have broken down the market into SIP Trunking, virtual/hosted IP PBX, managed services and VoIP integrated access. Their forecast is for this market to double over the next five years and exceed $20 billion in sales by 2015.

I agree.

Paella and Payola

September 27, 2010

This weekend represented some of the best cooking I have done this year (in so short a period of time). Friday, my wife and I enjoyed the Barbeque Shrimp with Boudin Bakery sourdough bread. I know, I made it for my birthday, but when you are cooking all day, it is very difficult to actually sit down and enjoy the food. I did that on Friday.

2010 Channel Partners was Well Received

September 24, 2010

Early comments from those attending the 2010 Channel Partners conference outside Washington DC have been very good. While Broadvox did not exhibit, we did sponsor an education session, "Hosted VoIP for VARs". Although, our primary sales of SIP trunks is in support of our many partner IP PBX OEMs, we have launched GO!VBX (Virtual Business eXchange), formerly GO!Hosted, a comprehensive and aggressively priced hosted IP PBX solution. The reason to sponsor this session is to continue to educate current and potential channel partners about the benefits of representing both premise and hosted PBX products.

Broadband, a Civil Right?

September 22, 2010

Never does it fail that when a group of bureaucrats get together silly mind numbing thoughts will flow. Regardless of the country, format, subject or education, the pronouncements by these public servants continue to amaze and infuriate those us that think. International Telecommunications Union (ITU) Secretary-General Hamadoun Toure challenged global leaders to make access to high-speed networks a basic civil right. He delivered a Broadband Commission for Digital Development report to the UN that declares there must be "Broadband Inclusion for All".

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