David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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Must It Always be Premise PBX Versus Hosted Service?

April 21, 2010

With the recent Broadvox announcement of a virtual PBX offering, GO!Hosted, I have been contacted by a number of VARs and OEMs asking for clarification of our product strategy. I find this interesting because, Broadvox has always supported both premise based and hosted solutions. Previously, I shared the stage with Eric Thomas, CEO FreedomVoice, and discussed the decision process and benefits to both alternatives. You can read Hosted VoIP vs.

Mama, Put Your Red Dress On and Put Down the Cell Phone

April 19, 2010

I spent the weekend in one of my favorite food cites in the world, New Orleans. This was my first trip back since Katrina and it did not disappoint. I went to one of the classic places for a jazz buffet brunch, The Court of Two Sisters. The food was Creole, French and American.

Saving Net Neutrality with Finesse or Brute Force

April 16, 2010

An important lesson learned in my youth was if I use the right tool to repair something then brute force would seldom be necessary. In fact, most of the time using brute force resulted in additional damage. This begat a more deliberate process of studying the problem, developing various alternative solutions examining my tools, and ultimately making the right choice. Immediately, after the FCC lost its net neutrality case with Comcast, one of the alternative fixes under discussion was to alter the manner in which ISPs and ITSPs are regulated.

Over Reach and Just Right

April 14, 2010

It has been a few days since the Federal court ruled against the FCC in the matter of Comcast Cable. It is important to note that few players in the carrier world wanted to see Comcast lose. However, there are those of us that want to see a different result than a complete victory for Comcast. For example, If Broadvox or another ITSP sells a VoIP service to a Comcast customer; both the customer and we rely upon Comcast to deliver those voice packets in a timely and proper fashion.

What's a Typewriter?

April 12, 2010

I entered the weekend tired and anxious to cook. While I had been busy with the Broadvox Partner Summit and the new product announcements, relaxation comes from cooking. I had Sunday dinner planned; grilled lamb chops with Greek seasoning, a tomato, basil and sweet onion salad, and potato gruyere and bacon gratin. However, as we conducted our usual Saturday chores and shopping, my barbeque store finally had an ample supply of applewood.

We Interrupt this Blogging

April 5, 2010

There will be no blogs this week as Broadvox will be making new product announcements. You may follow the announcements beginning Wednesday on our twitter account http://twitter.com/broadvox or at the Broadvox site on the home page under News.

I have not forgotten that I owe you some wireless applications to expand your sales offerings. They will come next Monday.

BTW, I did have eggs and bagels on Sunday to celebrate Easter, Passover and spring.

Integrating Wireless with IP Communications to Increase Revenues

March 31, 2010

Often times I am asked to provide advice to our partners on how they can increase their sales. In addition to the basic blocking and tackling that must be done to develop a sales force and educate our prospects, we need to evolve our solution offering as well. So, if a VAR has trained his personnel, developed collateral, has a successful lead generation program and is protecting the integrity of his pricing, then he is blocking and tackling well. Given that, I have asked them about their web efforts.

An Incredible Can of Tomatoes and a Bunch of Writing

March 28, 2010

The only time we have breakfast is on weekends. I do my best to mix it up so that we aren't just eating pancakes and eggs. I've added hash browns and latkes to my repertoire but this Sunday, I decided to make my version of a potato pancake. I wanted something a little lighter and savory.

Beating FUD with MOS

March 26, 2010

My interest in the Mean Opinion Score (MOS) increased when a Verizon spokes person in 2008 stated that their VoIP product was not as good as their TDM or traditional voice product. The comment came as result of questioning by financial analysts regarding the future of their TDM network and timing of the transition to an all IP network. It is true that the current reliability of IP networks is just shy of TDM networks (99,995 vs. 99.999).

SIP Trunking and VoiceCon

March 24, 2010

The three-hour SIP Trunking session at VoiceCon drew over three hundred participants. That is SIPnormous. It demonstrates the growing interest in SIP by enterprises as they begin to supplement their intranet VoIP implementations with extranet SIP. While Broadvox was not invited to participate in those sessions, we did speak at a smaller breakout sponsored by AudioCodes.

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