David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

Full Story »

Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

Full Story »

Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

Full Story »

Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

Full Story »

Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

Full Story »

VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

Full Story »

Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

Full Story »

Deconstructing Curry and Broadband Statistics

April 26, 2010

It was great to be home for the weekend and cooking my favorite foods. For starters, on Friday we had my fried chicken. Sometimes I'll purchase chicken but after having been in New Orleans for a long a weekend and traveling to Denver for a couple of days, I longed to cook. The chicken was delicious.

Another View of the US Position on Broadband

April 23, 2010

While there is much wringing of hands with regard to broadband in the US versus the rest of the world, I wondered if we were analyzing the numbers properly. Currently, broadband usage is measured using three factors price, speed and penetration. However, most of the time, I see price used as a measurement, it is not normalized to average income, disposable income or any other relevant measure of income across countries. Given that, I looked at several reports including a global study of broadband usage and penetration and average world salaries.

Must It Always be Premise PBX Versus Hosted Service?

April 21, 2010

With the recent Broadvox announcement of a virtual PBX offering, GO!Hosted, I have been contacted by a number of VARs and OEMs asking for clarification of our product strategy. I find this interesting because, Broadvox has always supported both premise based and hosted solutions. Previously, I shared the stage with Eric Thomas, CEO FreedomVoice, and discussed the decision process and benefits to both alternatives. You can read Hosted VoIP vs.

Mama, Put Your Red Dress On and Put Down the Cell Phone

April 19, 2010

I spent the weekend in one of my favorite food cites in the world, New Orleans. This was my first trip back since Katrina and it did not disappoint. I went to one of the classic places for a jazz buffet brunch, The Court of Two Sisters. The food was Creole, French and American.

Saving Net Neutrality with Finesse or Brute Force

April 16, 2010

An important lesson learned in my youth was if I use the right tool to repair something then brute force would seldom be necessary. In fact, most of the time using brute force resulted in additional damage. This begat a more deliberate process of studying the problem, developing various alternative solutions examining my tools, and ultimately making the right choice. Immediately, after the FCC lost its net neutrality case with Comcast, one of the alternative fixes under discussion was to alter the manner in which ISPs and ITSPs are regulated.

Over Reach and Just Right

April 14, 2010

It has been a few days since the Federal court ruled against the FCC in the matter of Comcast Cable. It is important to note that few players in the carrier world wanted to see Comcast lose. However, there are those of us that want to see a different result than a complete victory for Comcast. For example, If Broadvox or another ITSP sells a VoIP service to a Comcast customer; both the customer and we rely upon Comcast to deliver those voice packets in a timely and proper fashion.

What's a Typewriter?

April 12, 2010

I entered the weekend tired and anxious to cook. While I had been busy with the Broadvox Partner Summit and the new product announcements, relaxation comes from cooking. I had Sunday dinner planned; grilled lamb chops with Greek seasoning, a tomato, basil and sweet onion salad, and potato gruyere and bacon gratin. However, as we conducted our usual Saturday chores and shopping, my barbeque store finally had an ample supply of applewood.

We Interrupt this Blogging

April 5, 2010

There will be no blogs this week as Broadvox will be making new product announcements. You may follow the announcements beginning Wednesday on our twitter account http://twitter.com/broadvox or at the Broadvox site on the home page under News.

I have not forgotten that I owe you some wireless applications to expand your sales offerings. They will come next Monday.

BTW, I did have eggs and bagels on Sunday to celebrate Easter, Passover and spring.

Integrating Wireless with IP Communications to Increase Revenues

March 31, 2010

Often times I am asked to provide advice to our partners on how they can increase their sales. In addition to the basic blocking and tackling that must be done to develop a sales force and educate our prospects, we need to evolve our solution offering as well. So, if a VAR has trained his personnel, developed collateral, has a successful lead generation program and is protecting the integrity of his pricing, then he is blocking and tackling well. Given that, I have asked them about their web efforts.

An Incredible Can of Tomatoes and a Bunch of Writing

March 28, 2010

The only time we have breakfast is on weekends. I do my best to mix it up so that we aren't just eating pancakes and eggs. I've added hash browns and latkes to my repertoire but this Sunday, I decided to make my version of a potato pancake. I wanted something a little lighter and savory.

Featured Events