David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Peter's View: The Channel Ecosystem

I read CRAIG'S VIEW: THE NEW CHANNEL ECOSYSTEM by Craig Schlagbaum, channel chief at Comcast. My response was too long for...

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2 Ways to Maximize Your Vendor Relationship

As channel partners, we get hammered all the time to sell vendor's stuff - even if it is unreasonable or doesn't...

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The Changing Definition of the Diameter Signaling Controller and Diameter Routing Agent (DRA)

Next week, I will be speaking at the Signaling Focus Day of LTE Asia.  The signaling focus day obviously will have...

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The Cat Video Index: A Simple View of Data Costs

By: Andy Porter, Product Manager in the Payment, Policy and Charging department at Alcatel-Lucent

The Economist has its famous Big Mac index for comparing buying power across countries. But I wanted an index that focuses on the cost of mobile data usage. That meant I had to find a data-charging equivalent of the Big Mac. I needed an item that crosses cultural boundaries, is universally understood and is available worldwide.

I considered many possibilities. But the answer arrived when I saw my daughter laughing at a video of a cat playing a piano. Obviously, the mobile data equivalent of the Big Mac is the YouTube video. It’s a universally available service that is easily measured in quantitative terms, making it ideal for comparing mobile data costs.

In honor of my daughter, I chose the classic “piano-playing cat” as the baseline video. And by the way, this cat video has been viewed over 34 million times, proving its suitability as a baseline.

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THE SECRET VALUE OF VoLTE - WHAT'S IN IT FOR CONSUMERS

By: Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

Today’s consumers want faster mobile broadband, and lots of it. That’s the dominant fact shaping Mobile Service Providers’ competitive strategies. So let’s look at what you can offer these valuable subscribers with voice over LTE (VoLTE).

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California Lawmakers Plunge Some Transactions into 3rd World

California has come up with a law that hurts the very people it says it is protecting by making it difficult to...

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Globys Uses the Power of Social to Boost Carrier Sales

You may recall a commercial for Faberge Organic shampoo from decades back where the person using the shampoo said when you...

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Support: It Takes a Village

January 21, 2014

Long gone are the days of simply selling a product and moving on to the next customer. Today’s competitive telecom environment (all business environments, actually) calls for providing consistent, high-level customer service and support throughout the product lifecycle. It follows, then, that support is no longer the exclusive job of the Customer Service and IT Support departments; taking care of the customer’s issues is now part of everybody’s job description.

In 1996, Hilary Rodham Clinton published her book, “It Takes a Village (and Other Lessons Children Teach Us).” In it, she focuses on the impact people outside the immediate family have on a child’s life, for better or worse, and advocates for a society that meets all of a child’s needs.

Net Neutrality Takes it on the Chin

January 20, 2014

This week, the U.S. Court of Appeals for the District of Columbia Circuit struck down the rules established by the FCC to preserve the concept of an “open” Internet. The appeals court essentially supported the position of the network and Internet service providers that they should be able to manage and operate their networks without interference by the FCC. While logically that makes sense, it creates an environment where the consumer may face higher cost, poor service and even a continued loss of privacy.

Kick Off 2014 Successfully

January 14, 2014

Every year since the early nineties, I have had the opportunity to participate in a meeting where we positioned our sales teams to sell products. It is a very important event because it provides the management team of the company an opportunity to communicate strategy, priorities and new product information to sales. It is also a time to augment existing sales skills and team camaraderie. It is an exciting and very important meeting and event.

The Immediate and Foreseeable Future

January 10, 2014

The Consumer Electronics Show is a huge gathering of vendors hawking all manner of products, from small electronic connectors to large SUVs. This was my third such visit and, when it comes to new technology announcements, perhaps the least rewarding. However, there were a few things that caught my attention.

First, wireless and mobility is in. From the connected car, home, extended batteries and all manner of handheld devices, it is clear that the demand to access anything from anywhere at any time using any device is being met.

Telecom and IP get the Future Right

January 8, 2014

Over the weekend, I saw a program that compared the marvels of technology from the film “Back to the Future II” with what has actually come to pass. The film, released in 1989, looked at what we could expect 25 five years out, or in 2015, through the eyes of its hero, Marty McFly. Well, we are nearly there and in position to take inventory of the forecast and what was actually delivered.

  1. Hoverboards – Not surprising that this did not come about since the cost of such a board would have prevented widespread adoption, and the concept was really a play on the lead character’s prowess with skateboards.
  2. Flying Cars – They have been projected for years and, other than prototypes and some special applications, have not been commercialized.
  3. Dehydrated Pizza – The concept was that a pizza would be about four inches in diameter and placed into a special oven. The oven would, within seconds, cook the pizza delivering it at 12 inches and hot.
  4. 3D Movies – They got this partially right.

Thomas Wheeler takes the helm at FCC

November 15, 2013

On November 5th Tom Wheeler became the new Chairman of the FCC. He comes into the office having served as president of the National Cable Television Association (NCTA) from 1979 to 1984 and as CEO of mobile carrier trade group CTIA from 1992 to 2004. Additionally, he functioned as CEO of several tech startups. Now one would think that such a background would have provided him political support from a wide range of people, however, precisely because of his background people have questioned his appointment.

A Rolling Sound Gathers MOSs

November 6, 2013

Twice this week, I encountered questions about MOS (Mean Opinion Score). The first was regarding how ANPI collected MOS data to manage our nationwide IP network; the second was regarding whether this information was distributed widely throughout our customer base and channels. First, we use the EXFO Brix System to generate MOSs and, second, we only make such data available to large accounts that have an interest in the data. Perhaps now would be a good time to explain what MOS is.

Over the Top is Coming of Age

October 30, 2013

For some time, I have pointed out that broadband has improved enough over the last few years in both speed and quality to support over the top (OTT) applications and services. While true, there has still been a fair amount of hesitancy to apply this reasoning or conclusion to real-time applications. Therefore, many carriers have refused to provide hosted communications unless it has been a managed service, meaning that the carrier not only provides the cloud application but they are also responsible for the broadband and on-premise router. Others have taken this a step further and developed “fully managed” services, which also include LAN management and the installation of the phones.

US Debt Discussions Impact the Global Web Divide

October 11, 2013

The discussions concerning the US debt limit run from serious to humorous, but most Americans (63 percent, according to a Wall Street Journal poll) believe it to be “a real and serious problem.”.And that is a good thing, because when the US allows its credit worthiness to become suspect, it affects both short and long term interest rates. This makes it more difficult for businesses – particularly small businesses – to secure loans, and it also increases loan costs for consumers. However, there are international ramifications, as well.

If, as expected, politicians continue to use the debt limit to achieve political objectives, then interest rates will rise and the value of dollar will increase.

It's Showtime!

October 8, 2013

In addition to opening the month with a very successful product launch (ANPI VIP) and the introduction of the new ANPI Chief Sales Officer (Mike Cromwell) during Cloud Partners, I also attended NTCA 2013 Fall Conference, COMPTEL Plus Fall Convention and Expo and Search Marketing Expo East.

Each of these meetings offers a different experience. NTCA provides the rural telecommunications community the opportunity to learn about the changing regulatory environment, get updates on new technologies, share various experiences in the deployment of new services and network infrastructures, and develop new professional and personnel relationships. Dave Lewis, ANPI CEO, participated in an industry panel the last day of the conference.

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